Accountant Team Lead

4 weeks ago


Mysore, India Infosys BPM Full time

Role: Tax Analyst Lead

Department: Finance & Accounting

Employment Type: Full Time, Permanent

Role Category: Accounting & Taxation


Job Description

  • Good experience and knowledge on all the compliance aspects in People management
  • Good knowledge in terms of quality monitoring and MIS aspects.
  • Good experience in presentation and client interaction.
  • Familiar with multiple documentation process in terms of FMEA, SOP etc.,
  • Analytical ability in terms of data reconciliation with good excel knowledge.
  • Good knowledge on various types of MIS activities.
  • Excellent communication skills to attend/resolve client issues on calls/chat/mail.
  • Excellent verbal, written communication, interpretation, and active listening skills
  • Should have good command and Fluency over English, Hindi + Any other regional language will be added advantage.
  • Ability to assimilate process knowledge quickly and efficiently.
  • Should be comfortable working from office.
  • Being proactive and show the utmost respect for customers time.
  • Good time management, ensuring all contacts with customers add value.
  • BPO/Call Centre Experience and Tools used in their work.
  • People Management / Team Handling Experience.
  • Knowledge on OB/IB call handling skill


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