Senior Implementation Consultant

4 weeks ago

Pune, India PVKL Tech Services Pvt Ltd Full time

About the Role:

We are looking for a highly experienced Senior Implementation Consultant to lead the end-to-end implementation of our SaaS solutions for large enterprise clients. This role requires a strategic thinker with strong problem-solving and solutioning, skills, technical expertise, and the ability to ensure seamless deployment of our software within the defined timelines.

Key Responsibilities:

  • Lead the SaaS solutioning and implementation process for large enterprise clients, including Banks, Insurance companies, Large Cap listed enterprises, etc. ensuring successful deployment and adoption.
  • Manage the entire software deployment lifecycle, including requirement gathering, configuration, testing, and go-live execution.
  • Collaborate with cross-functional teams including Product, Engineering, Customer Success, and Sales to ensure alignment on implementation strategies.
  • Act as the primary point of contact for clients during implementation, providing technical guidance and ensuring smooth onboarding.
  • Design and implement customized deployment solutions based on client-specific needs and best practices.
  • Identify potential implementation risks and roadblocks, proactively working to mitigate them.
  • Define and maintain project timelines, deliverables, and documentation to ensure on-time delivery.
  • Conduct post-implementation reviews to ensure continued customer satisfaction and product optimization.
  • Provide training and support to clients to ensure they can effectively use the deployed solution.

Required Skills & Qualifications:

  • 8+ years of experience in SaaS implementation, or enterprise solutions consulting.
  • Bachelor's or Masters degree from a Tier 1 college (IIT/IIM preferred).
  • Proven track record of leading large-scale enterprise SaaS deployments.
  • Experience working with large clients across industries
  • Excellent project management skills, with the ability to manage multiple projects simultaneously.
  • Strong analytical and problem-solving skills with a customer-first approach.
  • Exceptional stakeholder management and communication skills.
  • Ability to thrive in a fast-paced, dynamic environment.

Preferred Qualifications:

  • Experience working with enterprise SaaS, ERP, CRM products and solutions.
  • Knowledge of data migration, system integrations, and automation tools.

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