Information Technology Support Specialist
4 days ago
EST 6:00 PM to 3:30 AM
PST 10:30 PM to 6 AM
Unit No.608, 6th Floor, Elegance Tower
Jasola District Center, Jasola
New Delhi - 110025, India
M Moser Associates is a leading Architectural design, engineering, and interior design firm with a global presence, specializing in creating innovative and inspiring spaces. We are seeking an IT Systems Technician to join our dynamic Methods and Systems team. If you have a basic knowledge of O365, Autodesk, Adobe, and a passion for technology in the context of interior design, we'd love to hear from you
Job description:
As an IT Systems Technician at M Moser Associates, you will play a crucial role in supporting and enhancing our IT infrastructure to facilitate the creative and technical work of our interior design teams. You will be responsible for maintaining, troubleshooting, and providing technical support for various software applications critical to our design and project management processes.
Key Responsibilities:
Application Support: Provide technical support for O365, Autodesk, Sketchup, and Adobe Creative Cloud applications, ensuring they run smoothly for all users.
Installation and Configuration: Install, configure, and update software applications as needed, ensuring compatibility and compliance with company standards.
Troubleshooting: Identify and resolve software-related issues promptly to minimize downtime and disruptions to design workflows.
User Training: Create user guides to help team members maximize their proficiency with software applications.
Collaboration: Collaborate with other IT team members to integrate software applications into our broader IT infrastructure.
Security: Implement and maintain security measures to protect sensitive design data and ensure the confidentiality of client information.
Documentation: Keep detailed records of software configurations, issues, and resolutions for future reference.
Qualifications:
Graduate in Computer Science – BTech/BE/BCA
Basic knowledge of Microsoft Office 365, including SharePoint, Word, Excel, PowerPoint, and Outlook.
Basic understanding of Adobe Creative Cloud applications, including Photoshop, Illustrator, and InDesign.
Basic Network knowledge and skill
Strong problem-solving skills and a proactive approach to addressing technical issues.
Excellent communication skills in English, both written and verbal.
Attention to detail and a commitment to providing high-quality support.
A team player with a positive working attitude, responsible, and able to work with minimal supervision.
3 -5 years of work experience
Able to start work immediately.
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