Real Estate Technology Support Specialist
21 hours ago
Job Title
Real Estate Technology Support Specialist
About Scale Shift Ventures
We are a forward-thinking company specializing in real estate technology, seeking a highly skilled and dedicated individual to join our team as a Real Estate Technology Support Specialist.
Salary
The estimated salary for this position is $120,000 per annum, reflecting the competitive compensation package offered by Scale Shift Ventures.
Job Description
We are looking for an exceptional support specialist to help us scale our implementation support and ensure our subscribers can effectively utilize our technology. This role offers a unique opportunity to be mentored by a leader deeply involved in shaping the future of real estate technology.
Responsibilities
The ideal candidate will have a strong background in software development, excellent communication and writing skills, and a deep understanding of APIs and integrations. Key responsibilities include:
- Analyzing subscriber needs and assisting them in building solutions using our real estate APIs
- Providing detailed documentation and support, including writing implementation articles, developing code libraries, and creating instructional videos
- Enhancing existing documentation to improve clarity and utility for all users
- Acting as a liaison between subscribers and our technical team to manage feature requests and bugs
- Documenting subscriber inquiries and feedback with exceptional detail to continuously improve our support resources
Qualifications
To succeed in this role, you should have a good understanding of Node, React, Elastic Search, Vue, strong communication skills, a Bachelor's degree in Computer Science, Information Technology, or a related field, and proven experience in software development and API implementation.
Benefits
As a valued member of our team, you can expect a dynamic work environment, opportunities for professional growth and development, and direct mentorship from our co-founder. We offer a remote work environment, competitive salary, and a chance to shape the future of real estate technology.
Required Skills and Qualifications
This role requires:
- Good understanding of Node, React, Elastic Search, Vue
- Strong communication skills
- Bachelor's degree in Computer Science, Information Technology, or a related field—or equivalent experience
- Proven experience in software development and API implementation
- Strong communication and analytical skills, capable of understanding and solving complex technical problems
- Experience in creating detailed documentation, code samples, and educational content for technical audiences
- Familiarity with real estate data and applications is highly desirable
Working at Scale Shift Ventures
We value innovation and efficiency, and we're committed to creating a supportive and collaborative work environment. If you're passionate about real estate technology and excited about the prospect of joining our team, please apply with your resume and a cover letter outlining your qualifications and interest in this role.
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