![Product and Technology](https://media.trabajo.org/img/noimg.jpg)
Implementation Manager TIM
5 days ago
Job purpose
The Implementation manager (IM) is responsible for owning and leading client (National/ Global) and other related projects on a local, National, and regional level. The IM must execute the project and manage the coordination between the client, internal FCM stakeholders (SD, AM, BDM, Operations, IT, Tech, Security, Legal, Finance, WFM, MIS, Admin) and the national / global and 3rd party suppliers (Concur, Cytrix, Get-there, KDS etc.).
KEY RESPONSIBILITIES:
Pre- Sales
• Identify & qualify customers
• Mapping Competition Products
• Environmental Analysis
On boarding of Customers
• Complete responsibility of on boarding of customers with the support of KAM/CRM across India.
• Audit gate for KYC document check, contract signoff, SLA/SOP signoff before account Go Live
• Creation of process notes and process maps for new customers.
• Collaborate with internal teams and ensure compliance to all client requirements and provide appropriate training to clients and ensure efficient implementation of all systems.
• Develop all processes and tools for customer implementation lifecycle and identify all defects and provide an efficient interface with all marketing and technical departments.
• Maintain all project plans and ensure compliance to timeframe and collaborate with stakeholders for all implementation processes & managing implementation timelines
• Ability to identify, diagnose and resolve issues affecting client implementations.
• Ability to communicate with employees at all levels of the organization
Re-Implementation
• Gap analysis in service process for existing clients on request from KAM/Ops
• Implementation of revised SOP/SLA in these clients
Must have extensive knowledge of: • Technical knowledge about travel industry systems (GDS, OBTS, Client Portal) and software (specially TMC). Well versed with OBT Configuration (any Travel tool available in industry)• GDS (Amadeus) knowledge• MS Office• Client handling experience• Project management skills such as being well-organized, multi-tasking, time management• Ability to see a holistic picture and envisage solution• Ability to manage complexity• Fluent in Business English, written and Verbal• Abilities to deal within a multicultural environment• Handle support query added advantage• Prepare Documents like User Guides & PPT’s• Excellent Presentation skills – Virtual & Personal e.g. giving Tool Demo to client’s• Able to coordinate with internal & external if required-
Implementation Conversion Manager
2 weeks ago
gurugram, India Jobs for Humanity Full timeJob Description Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Commerce/Business Travel Percentage : 0%GENERAL DUTIES & RESPONSIBILITIES• Works with other members of Implementations/Conversions management team to establish division business strategies that align with...
-
Implementation Conversion Manager
2 weeks ago
Gurugram, India Jobs for Humanity Full timeJob Description Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Commerce/Business Travel Percentage : 0%GENERAL DUTIES & RESPONSIBILITIES• Works with other members of Implementations/Conversions management team to establish division business strategies that align with corporate...
-
Implementation Conversion Manager
2 weeks ago
gurugram, India FIS Full timePosition Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Commerce/Business Travel Percentage : 0% GENERAL DUTIES & RESPONSIBILITIES• Works with other members of Implementations/Conversions management team to establish division business strategies that align with...
-
Implementation Conversion Manager
2 weeks ago
Gurugram, India FIS Full timePosition Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Commerce/Business Travel Percentage : 0% GENERAL DUTIES & RESPONSIBILITIES • Works with other members of Implementations/Conversions management team to establish division business strategies that align with corporate...
-
Implementation Conversion Manager
2 weeks ago
Gurugram, India FIS Global Full timePosition Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Commerce/Business Travel Percentage : 0%GENERAL DUTIES & RESPONSIBILITIES⢠Works with other members of Implementations/Conversions management team to establish division business strategies that align with corporate goals and...
-
Digital Implementation Lead/Manager
2 months ago
gurugram, India Huquo Full timeMandatory Skills : Adobe Analytics,Tag Validation OR Tag implementationIs looking for a highly talented individual to join the Digital Measurement Strategy team. The team is responsible for tagging and tracking the company's portfolio of sites and apps. The team's focus is on enabling audience measurement tools, developing and implementing analytics...
-
Digital Implementation Lead/Manager
2 months ago
Gurugram, India Huquo Full timeMandatory Skills : Adobe Analytics,Tag Validation OR Tag implementationIs looking for a highly talented individual to join the Digital Measurement Strategy team. The team is responsible for tagging and tracking the company's portfolio of sites and apps. The team's focus is on enabling audience measurement tools, developing and implementing...
-
Ceridian Dayforce Implementation Manager
3 weeks ago
gurugram, India BDO RISE Private Limited Full timeJob Duties The Ceridian Dayforce Implementation Consultant will own the following responsibilities: Acts as a trusted advisor to external clients and BDO project teams in implementing Ceridian Dayforce HCM solutions including Talent & Benefits Intelligence, Workforce Management (WFM) HR, Advanced HR Analytics, or Payroll Leads all phases of the Dayforce...
-
Ceridian Dayforce Implementation Manager
2 weeks ago
Gurugram, India BDO RISE Private Limited Full timeJob DutiesThe Ceridian Dayforce Implementation Consultant will own the following responsibilities:Acts as a trusted advisor to external clients and BDO project teams in implementing Ceridian Dayforce HCM solutions including Talent & Benefits Intelligence, Workforce Management (WFM) HR, Advanced HR Analytics, or PayrollLeads all phases of the Dayforce...
-
Ceridian Dayforce Implementation Manager
2 weeks ago
Gurugram, India BDO RISE Private Limited Full timeJob DutiesThe Ceridian Dayforce Implementation Consultant will own the following responsibilities:Acts as a trusted advisor to external clients and BDO project teams in implementing Ceridian Dayforce HCM solutions including Talent & Benefits Intelligence, Workforce Management (WFM) HR, Advanced HR Analytics, or PayrollLeads all phases of the Dayforce...
-
Senior Enterprise Implementation Manager
3 weeks ago
Gurugram, India Coursera Full timeJob Overview:As our Senior Enterprise Implementation Manager, you will join the Enterprise Services team to own the implementations for our Enterprise clients. Our goal is to build a Coursera solution quickly and successfully that drives impact across all of our client organisations. This role is also very cross-functional where you can expect to work with...
-
Senior Enterprise Implementation Manager
2 weeks ago
Gurugram, India Coursera Full timeJob Overview:As our Senior Enterprise Implementation Manager, you will join the Enterprise Services team to own the implementations for our Enterprise clients. Our goal is to build a Coursera solution quickly and successfully that drives impact across all of our client organisations. This role is also very cross-functional where you can expect to work with...
-
Senior Enterprise Implementation Manager
3 weeks ago
Gurugram, India Coursera Full timeJob Overview:As our Senior Enterprise Implementation Manager, you will join the Enterprise Services team to own the implementations for our Enterprise clients. Our goal is to build a Coursera solution quickly and successfully that drives impact across all of our client organisations. This role is also very cross-functional where you can expect to work with...
-
Senior Enterprise Implementation Manager
2 weeks ago
Gurugram, India Coursera Full timeJob Overview: As our Senior Enterprise Implementation Manager, you will join the Enterprise Services team to own the implementations for our Enterprise clients. Our goal is to build a Coursera solution quickly and successfully that drives impact across all of our client organisations. This role is also very cross-functional where you can expect to work with...
-
Senior Enterprise Implementation Manager
2 weeks ago
Gurugram, India Coursera Full timeJob Overview:As our Senior Enterprise Implementation Manager, you will join the Enterprise Services team to own the implementations for our Enterprise clients. Our goal is to build a Coursera solution quickly and successfully that drives impact across all of our client organisations. This role is also very cross-functional where you can expect to work with...
-
Implementation Engineers
1 month ago
gurugram, India Pert Telecom Solutions Full timeJob Description As an Implementation Engineer, you will play a critical role in the successful deployment of our solutions to clients. You will work closely with our clients, project managers, and technical teams to ensure seamless implementation and integration of our products. Your technical expertise, problem-solving skills, and commitment to quality...
-
Implementation Engineers
1 month ago
Gurugram, India Pert Telecom Solutions Full timeJob DescriptionAs an Implementation Engineer, you will play a critical role in the successful deployment of our solutions to clients. You will work closely with our clients, project managers, and technical teams to ensure seamless implementation and integration of our products. Your technical expertise, problem-solving skills, and commitment to quality will...
-
Implementation Engineers
2 weeks ago
Gurugram, India Pert Telecom Solutions Full timeJob Description As an Implementation Engineer, you will play a critical role in the successful deployment of our solutions to clients. You will work closely with our clients, project managers, and technical teams to ensure seamless implementation and integration of our products. Your technical expertise, problem-solving skills, and commitment to quality...
-
Implementation Engineers
2 weeks ago
Gurugram, India Pert Telecom Solutions Full timeJob DescriptionAs an Implementation Engineer, you will play a critical role in the successful deployment of our solutions to clients. You will work closely with our clients, project managers, and technical teams to ensure seamless implementation and integration of our products. Your technical expertise, problem-solving skills, and commitment to quality will...
-
Implementation Engineers
2 weeks ago
Gurugram, India Pert Telecom Solutions Full timeJob DescriptionAs an Implementation Engineer, you will play a critical role in the successful deployment of our solutions to clients. You will work closely with our clients, project managers, and technical teams to ensure seamless implementation and integration of our products. Your technical expertise, problem-solving skills, and commitment to quality will...