Sr Specialist App/Prod Support

5 days ago

Hyderabad, India AT&T Full time
Job Description

:

Job Summary: Sr. Specialist Application/Production Support provides expertise, collaborates withstakeholders, troubleshoots issues, and adheres to company policies and compliance standards,ensuring success and excellence. Resource should also be able to accept duty of the IncidentCommander wherein he/she drives the Outage call with the technical skills he/she possesses.Roles and Responsibilities:• Communicate effectively with stakeholders and collaborate with cross-functional teams.• Tier 1 application support provides initial response to alerts, alarms, and trouble tickets; performmorning health checks: take immediate known or documented actions to support and recoverapplications / jobs; as needed engage the next support level; follows AT&T incident managementpractices that include Outage Calls, recovery participation and communication support, postincident RCA & other support meetings, supports changes and releases but does not deploychanges.• 2-3 years of end-to-end hands-on experience in implementing Oracle’s EPM Cloud suite of productssuch as PBCS, EPBCS, FCCS etc.• Strong functional understanding of Financial Planning and Budgeting and Financial consolidation.• At least 3 years’ experience in supporting multiple EPM Cloud modules by directly interacting withclient business and IT team.• Experience working in production support life-cycle processes for large organization.• Experience in working with complex EPM integrations involving multiple source systems and bothdirect integrations, EPM Agent based integrations and file-based integrationsHands-on experience with managing Linux based EPM environments and autosus based jobscheduling.• Hands-on experience with Essbase 21C and all associated scripts, data loads and maintenance• Ability to connect with multiple teams and work in collaborative to resolve support issues.• Ability to run monthly/quarterly run book, co-ordinate with various teams/people involved in thatprocess and update the status of the same to management.• Experience in delivering training to users and manage multiple deliverables at the same timeexperience in EPM Automate, HFR and SmartView reporting.• Hands on experience in building application artifacts (Configuring Dimensions, creating dataforms/business rules/calculations, EPM Automate scripts etc.), building data integrations anddesigning Dashboards & ReportsShift timing (if any): 24X7 (Rotational basis)Location / Additional Location (if any): HyderabadOverall Experience: Overall Experience: 4 – 8 + experience performing Production Support forMission Critical, high-performance applications. Supervisory: NoAdditional information (if any): Willing to work in Shift Duties, Willingness to learn is especiallyimportant as AT&T offers excellent environment to learn Digital Transformation skills such as cloud,DevOps, AI, Full stack etc.Education Qualification: B.E in CSE/ITCertifications (if any specific): Azure CertificationSupervisory: NoWeekly Hours:40

Time Type:Regular

Location:Hyderabad, Andhra Pradesh, India

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.

  • Sr Specialist App/Prod Support

    2 weeks ago

    Hyderabad, Telangana, India AT&T Full time

    Job Description : ISAAC WFE is an integrated Trouble Diagnostic testing platform. It invokes multiple tests and report data to IVR, eCARE, and a dashboard for CSR agents, Tier2, the NOC and LFO technicians. This position is integral to ensuring the seamless functioning and ongoing enhancement of the ISAAC application. It plays a crucial role in...

  • Sr Specialist App/Prod Support

    4 weeks ago

    hyderabad, India AT&T Full time

    Job Description : ISAAC WFE is an integrated Trouble Diagnostic testing platform. It invokes multiple tests and report data to IVR, eCARE, and a dashboard for CSR agents, Tier2, the NOC and LFO technicians. This position is integral to ensuring the seamless functioning and ongoing enhancement of the ISAAC application. It plays a crucial role in...

  • Sr Specialist App/Prod Support

    4 weeks ago

    Hyderabad, India AT&T Full time

    Job Description : ISAAC WFE is an integrated Trouble Diagnostic testing platform. It invokes multiple tests and report data to IVR, eCARE, and a dashboard for CSR agents, Tier2, the NOC and LFO technicians. This position is integral to ensuring the seamless functioning and ongoing enhancement of the ISAAC application. It plays a crucial role in...

  • Sr Specialist App/Prod Support

    1 week ago

    Hyderabad, India AT&T Full time

    Job Description : Job Summary: Sr. Specialist Application/Production Support provides expertise, collaborates with  stakeholders, troubleshoots issues, and adheres to company policies and compliance standards,  ensuring success and excellence. Resource should also be able to accept duty of the Incident  Commander wherein he/she drives the Outage...

  • Sr Specialist App/Prod Support

    1 week ago

    hyderabad, India AT&T Full time

    Job Description : Job Summary: Sr. Specialist Application/Production Support provides expertise, collaborates with stakeholders, troubleshoots issues, and adheres to company policies and compliance standards, ensuring success and excellence. Resource should also be able to accept duty of the Incident Commander wherein he/she drives the Outage...

  • Specialist App/Prod Support

    2 weeks ago

    Hyderabad, Telangana, India AT&T Full time

    Job Description : ob Summary: Specialist Application/Production Support provides expertise, collaborates with stakeholders, troubleshoots issues, and adheres to company policies and compliance standards, ensuring success and excellence. Resource should also be able to accept duty of the Incident Commander wherein he/she drives the Outage call with the...

  • Specialist App/Prod Support

    6 days ago

    Hyderabad, India AT&T Full time

    Job Description : ob Summary: Specialist Application/Production Support provides expertise, collaborates with stakeholders, troubleshoots issues, and adheres to company policies and compliance standards, ensuring success and excellence. Resource should also be able to accept duty of the Incident Commander wherein he/she drives the Outage call with the...

  • Specialist App/Prod Support

    2 weeks ago

    hyderabad, India AT&T Full time

    Job Description : ·Tier 1 application support provides initial response to alerts, alarms, and trouble tickets; perform morning health checks; take immediate known or documented actions to support and recover applications / jobs; as needed engage the next support level; follows AT&T incident management practices that includes CTW, recovery...

  • sr. associate, app/prod support

    2 weeks ago

    Hyderabad, Telangana, India AT&T Full time

    Job Description:Job Summary:Specialist Application/Production Support provides expertise, collaborates with stakeholders, troubleshoots issues, and adheres to company policies and compliance standards, ensuring success and excellence. Resource should also be able to accept duty of the Incident Commander wherein he/she drives the Outage call with the...

  • sr. associate, app/prod support

    2 weeks ago

    Hyderabad, Telangana, India AT&T Full time

    Job Description : Job Summary: Specialist Application/Production Support provides expertise, collaborates with stakeholders, troubleshoots issues, and adheres to company policies and compliance standards, ensuring success and excellence. Resource should also be able to accept duty of the Incident Commander wherein he/she drives the Outage call with the...

  • Specialist App/Prod Support

    2 weeks ago

    Hyderabad, Telangana, India AT&T Full time

    Job Description :Roles and Responsibilities:• Communicate effectively with stakeholders and collaborate with cross-functional teams.• Tier 1 application support provides initial response to alerts, alarms, and trouble tickets; perform morning health checks; take immediate known or documented actions to support and recover applications / jobs; as...

  • Specialist App/Prod Support

    6 days ago

    Hyderabad, India AT&T Full time

    Job Description:Roles and Responsibilities:• Communicate effectively with stakeholders and collaborate with cross-functional teams.• Tier 1 application support provides initial response to alerts, alarms, and trouble tickets; perform morning health checks; take immediate known or documented actions to support and recover applications / jobs; as needed...

  • Specialist App/Prod Support

    1 week ago

    Hyderabad, India AT&T Full time

    Job Description :Roles and Responsibilities:• Communicate effectively with stakeholders and collaborate with cross-functional teams.• Tier 1 application support provides initial response to alerts, alarms, and trouble tickets; perform morning health checks; take immediate known or documented actions to support and recover applications / jobs; as...

  • Specialist App/Prod Support

    1 week ago

    hyderabad, India AT&T Full time

    Job Description :Roles and Responsibilities:• Communicate effectively with stakeholders and collaborate with cross-functional teams.• Tier 1 application support provides initial response to alerts, alarms, and trouble tickets; perform morning health checks; take immediate known or documented actions to support and recover applications / jobs;...

  • Sr Specialist App/Prod Support

    2 weeks ago

    Hyderabad, India AT&T Full time

    Job Description:The Tier3 Support Team will be responsible for the overall reliability and operations of Advanced Connectivity Platform (ACP). ACP is an API Delivery platform, supporting mission critical, revenue generating services for the company.Performs both fault and lifecycle management to deliver E2E Network API Flows technical support on a 24X7...

  • Sr Specialist App/Prod Support

    2 weeks ago

    Hyderabad, Telangana, India AT&T Full time

    Job Description : The Tier3 Support Team will be responsible for the overall reliability and operations of Advanced Connectivity Platform (ACP). ACP is an API Delivery platform, supporting mission critical, revenue generating services for the company. Performs both fault and lifecycle management to deliver E2E Network API Flows technical support on a 24X7...

  • Sr Specialist App/Prod Support

    2 weeks ago

    Hyderabad, Telangana, India AT&T Full time

    Job Description:The Tier3 Support Team will be responsible for the overall reliability and operations of Advanced Connectivity Platform (ACP). ACP is an API Delivery platform, supporting mission critical, revenue generating services for the company.Performs both fault and lifecycle management to deliver E2E Network API Flows technical support on a 24X7...

  • Sr Specialist App/Prod Support

    2 weeks ago

    Hyderabad, India AT&T Full time

    Job Description : The Tier3 Support Team will be responsible for the overall reliability and operations of Advanced Connectivity Platform (ACP). ACP is an API Delivery platform, supporting mission critical, revenue generating services for the company. Performs both fault and lifecycle management to deliver E2E Network API Flows technical support on...

  • Sr Specialist App/Prod Support

    2 weeks ago

    Hyderabad, India AT&T Full time

    Job Description : The Tier3 Support Team will be responsible for the overall reliability and operations of Advanced Connectivity Platform (ACP). ACP is an API Delivery platform, supporting mission critical, revenue generating services for the company. Performs both fault and lifecycle management to deliver E2E Network API Flows technical support on...

  • Oracle Ebs Apps Dba

    4 weeks ago

    Hyderabad, Telangana, India Solugenix Corp Full time

    Overview: **Job Title - Oracle EBS & Apps DBA** **Job Location: Noida/Gurugram/Pune/Mumbai** **Experiences - 4-7 Years** - Support and Maintenance of Oracle E-Business Suite (EBS) R12 Applications. - Daily support and management of Oracle E-business Suite Application support activities. - Monitoring and Trouble-shooting issues related to E-Business Suite...