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Customer Relationship Management Specialist
4 weeks ago
Company Description
Sowparnika Projects is a leading real estate developer headquartered in Bengaluru, a significant hub within South India's real estate landscape. Since its establishment in 2003, Sowparnika has delivered premium yet affordable residential projects across Karnataka, Kerala, and Tamil Nadu. With a proven track record of over 50 completed projects and 25+ ongoing projects, we focus on value creation in the Affordable Housing Segment. Our vision is to rank among the top 10 preferred brands in the Housing & Infrastructure sector, delivering enduring happiness and exceptional value.
Role Description
This is an on-site full-time role based in Bengaluru for a Customer Relationship Management (CRM) Specialist. The CRM Specialist will be responsible for customer onboarding, Booking process and Bank coordination, Initial agreements and a grear customer experience, will also implement strategies to enhance customer engagement, and daily tasks include interacting with customers, addressing their concerns, coordinating with the sales team, and assisting in project updates to ensure high client satisfaction and successful handover and registration
Qualifications
Excellent communication skills and comfident Customer Management skills
Excellent knowedgle of Real Estate CRM
Proficiency in Sales Force and legal documentation
Ability to work effectively in a team and manage multiple tasks
Experience in the real estate industry is a plus
Bachelor's degree in Business Administration or Post Graduation
MIS skills will be plus
