CRE - Car Service

3 weeks ago

Delhi, India CarVaidya Full time

Company Description

is a leading online platform dedicated to offering a wide range of comprehensive services for car owners. With a focus on providing convenience, reliability, and expertise, CarVaidya connects car owners with trusted service providers. This commitment ensures a seamless experience from start to finish.

Role Description

This is a full-time hybrid role based in Delhi NCR for a CRE - Car Service at CarVaidya. The Customer Relationship Executive (CRE) in Car Service will be responsible for managing customer inquiries, coordinating with service providers, and ensuring a high level of customer satisfaction. The role involves handling customer complaints, processing orders, providing information about the services, and maintaining customer records. Some work from home is acceptable.

Qualifications

  • Strong Customer Service and Communication skills.
  • Sales and Finance knowledge.
  • Analytical Skills for addressing customer issues effectively.
  • Excellent interpersonal skills to build strong relationships with customers and service providers.
  • Good time-management skills.
  • Basic computer literacy.
  • Relevant experience in the automotive industry is a plus.
  • Bachelor's degree in Business Administration, Marketing, or a related field.

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