Inside Sales Representative

4 weeks ago

india ModGen Solutions Pvt Ltd Full time

Overview:


As an Inside Sales Representative (ISR), you will be responsible for actively prospecting, qualifying, and closing sales deals over the phone or through virtual communication channels. This role requires a proactive and results-driven individual who can effectively communicate the value of products or services to potential customers. The Inside Sales Representative plays a key role in driving revenue growth and contributing to the overall success of the sales team.


Key Responsibilities:


Lead Generation:

  • Identify and generate new sales opportunities through outbound calls, emails, and other prospecting methods.
  • Research and target potential clients to build a robust sales pipeline.

Prospecting and Qualification:

  • Engage with leads to understand their needs, assess their potential as customers, and qualify them for further sales engagement.
  • Effectively communicate product features, benefits, and value propositions.

Sales Presentations:

  • Conduct virtual or phone-based presentations to showcase products or services and address potential customers' questions or concerns.
  • Tailor sales pitches to align with the needs and interests of each prospect.

Relationship Building:

  • Build and maintain strong relationships with prospects, understanding their business challenges, and positioning the company's offerings as solutions.
  • Collaborate with other internal teams to ensure a seamless customer experience.

Closing Deals:

  • Work towards achieving and exceeding sales targets and quotas.
  • Negotiate terms, create proposals, and close deals to meet revenue goals.

Sales Reporting and Documentation:

  • Keep accurate and up-to-date records of customer interactions, sales activities, and deal progress in the CRM system.
  • Provide regular reports on sales metrics, pipeline status, and revenue forecasts.

Market Intelligence:

  • Stay informed about industry trends, competitor activities, and market dynamics.
  • Share insights with the sales team to enhance overall competitiveness.

Customer Follow-up:

  • Conduct post-sale follow-ups to ensure customer satisfaction and identify opportunities for upselling or cross-selling.


Qualifications and Skills:

  • Proven experience in inside sales, telemarketing, or a similar role.
  • Excellent communication and interpersonal skills, particularly over the phone.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Familiarity with CRM software and proficiency in using sales tools.
  • Results-oriented with a track record of meeting or exceeding sales targets.
  • Strong negotiation and closing skills.
  • Adaptability and resilience in the face of challenges.


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