FCRM AML L2 Support Engineer
2 days ago
2–5 years of experience in application support, preferably in Banking/AML domain.
Hands-on experience with FCRM modules (AML, ECM, KYC preferred).
Strong knowledge of Oracle SQL / PL/SQL for data analysis and issue resolution.
Working knowledge of Unix/Linux scripting and job schedulers (Control-M, Autosys, or equivalent).
Familiarity with incident management tools (ServiceNow, Remedy, Jira).
Understanding of banking compliance processes – AML, sanctions screening, KYC.
Good troubleshooting skills for application, database, and interface-related issues.
Ability to work in US support timings.
Act as Level 2 (L2) support for FCRM AML application in production and non-production environments.
Monitor system health, jobs, and interfaces to ensure timely completion of AML processes (batch, ETL, alerts generation).
Provide incident and problem management, including troubleshooting, root cause analysis, and permanent fixes.
Manage user issues, data corrections, and configurations in FCRM AML.
Ensure adherence to SLAs for incident resolution and service requests.
Perform environment validation post deployments, patches, or infrastructure changes.
Support end-of-day (EOD), end-of-month (EOM), and regulatory reporting processes.
Create and maintain SOPs, knowledge base articles, and runbooks for recurring activities.
Work closely with compliance users to address functional and technical queries.
Participate in production releases, DR drills, and performance testing support.
Identify opportunities for automation, process improvement, and monitoring enhancements.
Career Level - IC2
-
FCRM AML L2 Support Engineer
2 days ago
Bangalore, India Oracle Full time2-5 years of experience in application support, preferably in Banking/AML domain. Hands-on experience with FCRM modules (AML, ECM, KYC preferred). Strong knowledge of Oracle SQL / PL/SQL for data analysis and issue resolution. Working knowledge of Unix/Linux scripting and job schedulers (Control-M, Autosys, or equivalent). Familiarity with incident...
-
L2 Support Engineer
2 days ago
Bangalore, India Themesoft Inc. Full timeGreetings from Themesoft! We’re looking for a highly skilled L2 Support Engineer to join our growing team. Location: Bangalore / Hyderabad Experience: 4–10 Years Type: Contract Role only ** Notice Period: Immediate to 10 days joiners only Technical Skills Required Object-Oriented Programming: Java / C++ / Python Unix/Linux:...
-
L2 Support Engineer
19 hours ago
bangalore, India Themesoft Inc. Full timeGreetings from Themesoft! We’re looking for a highly skilled L2 Support Engineer to join our growing team.Location: Bangalore / HyderabadExperience: 4–10 YearsType: Contract Role only** Notice Period: Immediate to 10 days joiners only Technical Skills RequiredObject-Oriented Programming: Java / C++ / PythonUnix/Linux: Strong command-line and scripting...
-
[Urgent Search] Aws L2 Support Engineer
2 weeks ago
Bangalore, Karnataka, India Procyon Technostructure Full timeThe revised role will be for an AWS L2 Support Engineer with Project Management This individual will not only handle day-to-day L2 support issues but also manage small to medium-sized projects related to our AWS infrastructure This includes planning tracking progress and coordinating with other teams Experience 6 to 8 years Notice Period Immediate...
-
Product Support Engineer
2 days ago
bangalore, India Signzy Full timeJob Title: Product Support Engineer( L2 )About SignzySignzy is an AI-powered RPA platform designed for financial services. Our platform canautomate even the most complex workflows and decision-making processes into real-time APIs.Powered by Nebula, our no-code AI model builder, and a Fintech API Marketplace with over200+ APIs, Signzy serves 90+ financial...
-
Vulnerability Management L2 Support Engineer
2 weeks ago
bangalore, India Covenant HR Full timeCompany – Our client is a global technology services and consulting leader, recognized for driving innovation in enterprise IT and cybersecurity. Known for its collaborative culture and digital transformation expertise, this Fortune 500 organization partners with top enterprises worldwide to elevate their security posture and resilience.Job Title –...
-
Vulnerability Management L2 Support Engineer
6 days ago
bangalore, India Covenant HR Full timeCompany – Our client is a global technology services and consulting leader, recognized for driving innovation in enterprise IT and cybersecurity. Known for its collaborative culture and digital transformation expertise, this Fortune 500 organization partners with top enterprises worldwide to elevate their security posture and resilience. Job Title –...
-
EUC Windows L2 Engineer
6 days ago
bangalore, India Yoda Tech Full timeCompany Description Yoda Tech Pte. Ltd. is a Singapore-based company that focuses on dividing digitalization into small logical Micro initiatives with ready-to-use Micro-bots. The company aims to reduce IT operations spend by emphasizing Automate + Robotize, Power Application Development, Infrastructure, Maintenance, and Support. Job Summary: We are...
-
EUC Windows L2 Engineer
6 days ago
bangalore, India Yoda Tech Full timeCompany DescriptionYoda Tech Pte. Ltd. is a Singapore-based company that focuses on dividing digitalization into small logical Micro initiatives with ready-to-use Micro-bots. The company aims to reduce IT operations spend by emphasizing Automate + Robotize, Power Application Development, Infrastructure, Maintenance, and Support. Job Summary:We are seeking a...
-
Technical Support Engineer
1 week ago
bangalore, India interface.ai Full timeAbout UsAt Interface.ai, we empower financial institutions with our Intelligent Virtual Assistant (IVA), designed to automate customer inquiries and calls across multiple channels. Our IVA transforms call centers from cost centers into revenue generators by delivering exceptional financial insights and enabling upsell/cross-sell opportunities.Our advanced...
