Product Support Executive
3 weeks ago
Learn the product well and providing timely & accurate assistance to usersUnderstand user/product lifecycle and proactively intimate users to take actionCollect and update data and configurations into the product.Generate business intelligence from the product when required.KPIs
Volume of users managed/supported effectivelyQuality of support provided
PreRequisites:
Exceptional comfort with excel and managing/ manipulating dataExceptional quality of communication (clarity proactiveness & closedloop communication) on both oral and written channels.Product company background as a software tester/ customer support executive.Flair for understanding user needs and how technology works.Proven ability to follow process andorganised/structured approach to workMinimum 1 year of work experience.
Qualifications
ECTC range :upto 21k/m (1yrs)Max Hike 30%Notice period :Joining at the Earliest.Shift timing: 6am to 3 pm first shift / 11 am to 8pm second shift.Total experience: 1 yearsRelevant experience: transport managementSkill 1: oral & written communicationSkill 2: Excel experience.Will 1: to work from the office and change shifts in case of emergency.Will 2: to sign an agreement to work for 2 years & submit originalsWork Type: work From Office:6am to 3 pm first shift / 11 am to 8pm (Mon to Sat)transport systems,product support,customer support,communication,software,excel,management,software testing
-
Product Support Executive
2 months ago
Bengaluru, India Nvs Travel Solutions Pvt ltd Full timeAbout the firm:NVS Travel Solutions caters to over 30 schools and corporations which include thousands of employees and parents resulting in over 20000 users. Our application is also used by over 1000 bluecollar stakeholders like site supervisors drivers and attenders. We pride ourselves on providing topnotch customer support even though we are focused on...
-
Customer Support Executive
5 months ago
Bengaluru, India Child Support Foundation Full timeHindi is mandatory - Initiating calls with potential customers over the phone. - Asking questions to engage customers and keep the conversation going. - Listening to the customers' needs to generate repeat sales. - Gathering and documenting customer information, payment methods, purchases, and reactions to products. - Keeping up to date on all products and...
-
Product Support Executive
2 months ago
Bengaluru, India Nvs Travel Solutions Pvt ltd Full timeAbout thefirm:NVS TravelSolutions caters to over 30 schools and corporations which includethousands of employees and parents resulting in over 20000 users.Our application is also used by over 1000 bluecollar stakeholderslike site supervisors drivers and attenders. We pride ourselves onproviding topnotch customer support even though we are focused onbuilding...
-
Customer Support Executive
7 months ago
Bengaluru, India Aegis Customer Support Services Pvt Ltd Full timeResponsibilities:Managing a team of representatives offering customer support.Overseeing the customer service process.Resolving customer complaints brought to your attention.Creating policies and procedures.Planning the training and standardization of service delivery.Selecting and hiring new staff.Monitoring the work of individual representatives and of the...
-
Product Support Specialist
4 weeks ago
Bengaluru, Karnataka, India Nvs Travel Solutions Pvt ltd Full timeAbout Nvs Travel Solutions Pvt LtdNvs Travel Solutions Pvt Ltd is a leading provider of transportation management solutions to over 30 schools and corporations, serving thousands of employees and parents. Our application is also used by over 1,000 blue-collar stakeholders, including site supervisors, drivers, and attendants.Job Title: Product Support...
-
Product Support Specialist
2 weeks ago
Bengaluru, Karnataka, India Nvs Travel Solutions Pvt ltd Full timeAbout Nvs Travel Solutions Pvt LtdNvs Travel Solutions Pvt Ltd is a leading provider of transportation management solutions to over 30 schools and corporations, serving thousands of employees and parents. Our application is also used by over 1000 blue-collar stakeholders, including site supervisors, drivers, and attendants.Job BriefWe are seeking an...
-
Product Director
3 weeks ago
Bengaluru, Karnataka, India Quabrick Executive Search Full timeProduct Manager - Artificial Responsibilities:- Product Oversight: Drive Product Vision, Strategy, Manage development, deployment, and optimization of AI products (e.g., co-pilots, evaluators, agents, coaches).- Cross-Functional Collaboration: Work with data scientists, engineers, designers, and business stakeholders to deliver high-quality AI products.-...
-
Product Manager
2 months ago
Bengaluru, India Quabrick Executive Search Full timeProduct Manager - Artificial Responsibilities:- Product Oversight: Drive Product Vision, Strategy, Manage development, deployment, and optimization of AI products (e.g., co-pilots, evaluators, agents, coaches).- Cross-Functional Collaboration: Work with data scientists, engineers, designers, and business stakeholders.- Product Strategy: Define roadmap,...
-
Product Support Specialist
3 weeks ago
Bengaluru, Karnataka, India Nvs Travel Solutions Pvt ltd Full timeAbout NVS Travel SolutionsNVS Travel Solutions is a leading provider of transportation management solutions to over 30 schools and corporations, serving thousands of employees and parents. Our application is also used by over 1,000 blue-collar stakeholders, including site supervisors, drivers, and attendants.Job BriefWe are seeking an extroverted software...
-
Product Support Supervisor
3 weeks ago
Bengaluru, Karnataka, India Sabre Full timeSabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel.As a Product Support Supervisor at Sabre, you will be positioned at the center of the travel industry, shaping the future...
-
Product Support Specialist
4 weeks ago
Bengaluru, Karnataka, India Nvs Travel Solutions Pvt ltd Full timeAbout Nvs Travel Solutions Pvt LtdWe are a leading provider of transportation solutions, catering to over 30 schools and corporations with thousands of employees and parents. Our application is used by over 10000 users, and we are rapidly expanding to top schools, corporations, and new cities.Job Title: Product Support ExecutiveThis is a role for an...
-
Production Support
5 months ago
Bengaluru, India Deluxe Media Full timeJob Production Support Description The Role: **Job Description**: Interacting with the Account Managers/Clients to get the exact scope of the project requirements and the detailed list of deliverables. Estimating the time and budget of the project using various information derived from client brief, source assets, rate cards, brand guidelines and delivery...
-
Customer Support-products
5 months ago
Bengaluru, India Shan Corporate - Client Full timeRequired Customer Support Executives for our Manufacturing Company Location: Peenya, Bangalore Minimum 3 plus experience SAP SD experience is must Invoice processing Material handling experience Sales Coordination Support to Customers regarding products **Salary**: ₹500,000.00 - ₹600,000.00 per year **Benefits**: - Health insurance - Provident...
-
Product Support Specialist
4 weeks ago
Bengaluru, Karnataka, India ScaleneWorks Full timeProduct Support EngineerAt ScaleneWorks, we're looking for a skilled Product Support Engineer to join our team. As a key member of our Maintenance team, you'll play a crucial role in ensuring the smooth operation of our systems.Key Responsibilities:Facilitate the Maintenance team's activities to ensure seamless execution.Get in-sync with other facilitators...
-
Production Support Lead
4 weeks ago
Bengaluru, Karnataka, India F335 Deutsche India Private Limited, Bangalore Branch Full timeJob Title: Production Support LeadDeutsche Bank is committed to achieving its ambitious goals in Sustainable Finance, Environmental, Social, and Governance (ESG) Risk Mitigation, as well as Corporate Sustainability. As Climate Change presents new challenges and opportunities, the Bank is investing in a Sustainability Technology Platform, Sustainability data...
-
Supervisor Product Support
3 weeks ago
Bengaluru, India Sabre Full timeSabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel. Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for...
-
Production Support
5 months ago
Bengaluru, India Unison Consulting Pte Ltd Full timeIncident Management: Respond to and resolve production issues and incidents reported by end-users or automated monitoring systems. Troubleshoot problems, perform root cause analysis, and implement effective solutions to prevent recurrence. - L1 and L2 Support: Provide Level 1 and Level 2 technical support, acting as the first point of contact for issue...
-
Voice - L1 Support
1 month ago
Bengaluru, Karnataka, India ATS FOOD PRODUCT Full timeTalent should have minimum 2+ Year experience in relevant technology/Project. This should exclude bench/training period. - Shifts are mandatory. - Assessments completion is mandatory, prior to attending the drive. Ensure registered mail id/phone number on Infosys portal used during registering and assessment are the same. Any changes will make the attempt...
-
Product Support Specialist
3 weeks ago
Bengaluru, Karnataka, India ScaleneWorks Full timeKey Responsibilities:As a Product Support Engineer at ScaleneWorks, you will facilitate the Maintenance team activities, ensuring seamless coordination and efficient execution.Facilitation and Coordination:Get in-sync with other facilitators and receive daily handovers.Run the daily stand-up for team members working in rotation, using Kanban...
-
Customer Support Executive
5 months ago
Bommanahalli , Bengaluru, Karnataka, India Child Support Foundation Full timeManage large amounts of incoming phone calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid and complete information by using the right methods/tools - Meet personal/customer service...