Sr. Associate, Client Success Delivery

2 days ago

Noida, India Ansira Full time

The Client Success Delivery, Sr. Associate is responsible for the daily delivery and execution for assigned client accounts, including execution for all client deliverables as assigned by their manager in a fast-paced environment. This role will manage all aspects of assigned technical and creative projects, including project planning, fact -finding, execution, timing, functionality, troubleshooting, quality, and cost. The Client Success, Sr. Associate will learn to demonstrate a deep understanding of Ansira's product and service offerings and share examples and case studies that will help support the client's objectives.

Experience
Bachelor's degree
or
equivalent experience, in marketing, advertising, or a related field

2+ years of advertising, client management, or project management in a SAAS environment preferred

Responsibilities
Previous print production and/or print fulfillment experience preferred.

  • Responsible for ongoing day-to-day client deliverables on assigned accounts
  • Responsible for execution for client deliverables, orders, and management on assigned accounts
  • Manage all aspects of assigned technical and creative projects, including project planning, fact -finding, execution, timing, functionality, troubleshooting, quality, and cost with manager support.
  • Provide problem recognition, research, isolation, and resolution steps with Manager support.
  • Work closely with cross-functional departments to set project expectations, priorities, and deadlines and effectively communicate client requests, concerns, and feedback to internal teams
  • Responsible for updating and maintaining client training and knowledge documentation
  • Attend and participate in client calls, manage status reports and provide meeting minutes.
  • Able to identify issues, report and oversee to resolution with Manager support

Requirements

  • Excellent project management and communication skills
  • Detail-oriented with strong troubleshooting, analytical, and problem-solving abilities
  • Strong interpersonal skills, ability to work with cross-functional teams
  • Must be available for a flexible work schedule to accommodate clients on advertising deadlines
  • Must possess a strong work ethic, be self-motivated and have a team player mentality
  • Ability to manage multiple projects in a fast-paced environment
  • Must be thoroughly computer literate and able to learn new software and applications quickly
  • Available to work night shift (US time zone).

  • Sr. Associate, Client Success Delivery

    2 weeks ago

    Noida, Uttar Pradesh, India Ansira Full time US$ 90,000 - US$ 1,20,000 per year

    The Client Success Delivery, Sr. Associate is responsible for the daily delivery and execution for assigned client accounts, including execution for all client deliverables as assigned by their manager in a fast-paced environment. This role will manage all aspects of assigned technical and creative projects, including project planning, fact -finding,...

  • Client Success Delivery, Associate

    6 days ago

    Noida, India Brandmuscle Full time

    **_Do you want to help BrandMuscle define the future of brand-to-one marketing? _** We’re creating a company that makes brand-compliant marketing more streamlined, solving problems that make marketers and their local partners’ lives easier. BrandMuscle is committed to a can-do, supportive work culture where everyone can achieve their personal best -...

  • Client Delivery-associate

    1 week ago

    Noida, Uttar Pradesh, India Info Edge Full time

    **About Info Edge** These are exciting times for Info Edge as we continue to grow in all our businesses, and continue to scale newer heights. We are investing across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI) to increase our predictive powers on customer behaviour and continuously optimise...

  • Sr Associate, Client Operations Support

    1 week ago

    Noida, Uttar Pradesh, India Fiserv Full time ₹ 15,000 - ₹ 28,00,000 per year

    Calling all innovators – find your future at Fiserv.We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card,...

  • Client Success, Associate

    2 weeks ago

    Noida, India Brandmuscle Full time

    **_Do you want to help BrandMuscle define the future of brand-to-one marketing? _** We’re creating a company that makes brand-compliant marketing more streamlined, solving problems that make marketers and their local partners’ lives easier. BrandMuscle is committed to a can-do, supportive work culture where everyone can achieve their personal best -...

  • Client Success, Associate

    2 weeks ago

    Noida, India Brandmuscle Full time

    **_Do you want to help BrandMuscle define the future of brand-to-one marketing? _** We’re creating a company that makes brand-compliant marketing more streamlined, solving problems that make marketers and their local partners’ lives easier. BrandMuscle is committed to a can-do, supportive work culture where everyone can achieve their personal best -...

  • Client Delivery Associate

    2 weeks ago

    Noida, Uttar Pradesh, India Info Edge Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    Client Relationship Management: Build and maintain strong, long-term relationshipswith clients to ensure engagement and satisfaction.Issue Resolution: Act as the first point of contact for client concerns; resolve issuespromptly to maintain trust and retention.Lead Management: Manage client leads effectively, ensure timely follow-ups, andcoordinate with...

  • Client Success Executive

    1 day ago

    Noida, India Cerebry Full time

    About the Role We are looking for a proactive and client-focusedClient Success Executiveto join our team. In this role, you will act as thelawyer of our clients —understanding their needs, representing their interests, and ensuring they receive the best possible service—while staying loyal to the organization's vision and commitments. This is not a sales...

  • Client Success Executive

    3 days ago

    Noida, Uttar Pradesh, India Cerebry Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    About the RoleWe are looking for a proactive and client-focusedClient Success Executiveto join our team. In this role, you will act as thelawyer of our clients—understanding their needs, representing their interests, and ensuring they receive the best possible service—while staying loyal to the organization's vision and commitments.This is not a sales or...

  • Customer Success Associate

    2 weeks ago

    Noida, Uttar Pradesh, India Uplers Full time

    Job DescriptionMust have skills required :Customer Success, Account Management, crm tools, Problem-solving, Technical Products, Client ServicingGood to have skills :SaaS, Zoho, HubSpot, Freshdesk, bachelor's degreeRannkly (One of Uplers Clients) is Looking for:Customer Success Associate who is passionate about their work, eager to learn and grow, and who is...