Desktop Support Engineer

3 days ago


chennai, India Photon Full time

Job Title: Desktop Support Engineer

Company: Photon Interactive Pvt Ltd

Experience Range: 2 - 4 yrs

Job Location: DLF IT Park, Ramapuram, Porur - Chennai

Job Mode: Permanent



Job Description/Skills Required:

Basics of Networking, Active Directory, Windows OS installation, Configuration and troubleshooting, DNS, DHCP, Office 365


Desktop Support Engineer Responsibilities:
  • Responding to client support requests.
  • Contacting clients to find out the nature of the problem.
  • Traveling to the clients location or connecting via a remote link.
  • Troubleshooting hardware and software issues.
  • Installing and maintaining hardware and computer peripherals.
  • Installing and upgrading operating systems and computer software.
  • Troubleshooting networking and connection issues.
  • Advising on software or hardware upgrades.
  • Providing basic training in computer operation and management.
  • Completing job reports and ordering supplies.




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