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Desktop Support Engineer
3 days ago
Job Title: Desktop Support Engineer
Company: Photon Interactive Pvt Ltd
Experience Range: 2 - 4 yrs
Job Location: DLF IT Park, Ramapuram, Porur - Chennai
Job Mode: Permanent
Job Description/Skills Required:
Basics of Networking, Active Directory, Windows OS installation, Configuration and troubleshooting, DNS, DHCP, Office 365
- Responding to client support requests.
- Contacting clients to find out the nature of the problem.
- Traveling to the clients location or connecting via a remote link.
- Troubleshooting hardware and software issues.
- Installing and maintaining hardware and computer peripherals.
- Installing and upgrading operating systems and computer software.
- Troubleshooting networking and connection issues.
- Advising on software or hardware upgrades.
- Providing basic training in computer operation and management.
- Completing job reports and ordering supplies.
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