Business Systems Analyst
4 weeks ago
Job Purpose:TESTQ Technologies is a global IT, services and solutions company headquartered in the UK with strong operational base in India and the US. Our offerings span a variety of industry sectors covering technical recruitment for our selected clients, software development, software services like software testing, project management and business consulting.This role requires a candidate to support our professional services division which specializes in technical recruitment. Candidates are required to work from our office in
Hinjawadi, Pune following UK /Europe shift.This role offers onsite opportunities to work from our UK office and provides leadership opportunities.
Job Description (Main Duties and Responsibilities):• Work closely with executive management to achieve outcomes based on company goals by following standard operating procedures.• Interact with candidates from Europe, the UK and the US conducting various company processes like onboarding them, fulfilling contract, and hiring paperwork.• Articulate the client and candidate interactions into paperwork including email communication follow up.• Create, update, and maintain the communication history in company systems.• Should be able to execute and drive multiple internal business operations mapping, implementation, and Execution within the company including overall day-to-day business operations management for all the business verticals, and Admin management for all entities.• Ability to perform basic tasks in the areas of business analysis/software testing/IT support.• Periodic system audits and system improvements• Create and maintain clear and well-presented management reports.• Customer-service approach and delivery focus.
Key Skills, Qualifications and Experience Needed (The candidate must demonstrate these in all stages of assessment):• Exceptional verbal and written communication skills• Strong attention to detail while maintaining the company system records.• Excellent analytical skills, highly motivated, reliable, proactive with a positive attitude.• High proficiency in Microsoft Office applications and general computer systems and applications • Must be able to work with minimal supervision.• Good interpersonal skills to work with different management levels.• Strong business acumen• Comfortable working in rotational Shifts from Office• At least one to two years of experience in the following preferred: project management, software development (not coding), customer service and support and key organizational processes like sales and marketing, admin, finance, and HR.
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