WFM Planning and Forecasting Analyst

WFM Planning and Forecasting Analyst Req ID#: ZA Job Description: ‎ We are looking for an experienced WFM Planning and Forecasting Analyst to support the continued growth and expansion of FoundeverTM Cape Town THE MISSION The mission of the Planner/Forecaster is to create future demand (requirements) and ensure there is adequate supply...

Education _(if beyond High School or equivalent_ - )_: College degree preferred Experience Target _(in this job or a related function/field)_: Minimum of 2 years call centre experience, minimum 18 months resource scheduling or real time management experience. **Skills**:Very good analytical skills, ability to work independently on a frequent basis....

Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Ready to explore a career path? Start your journey. Analysts are accountable to do...

Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.Ready to explore a career path? Start your journey.Analysts are accountable to do the...

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. Job Overview Monitor real-time queue, schedule adherence & attendance Break/Offline activities Optimization Strong attention to detail and problem-solving skills Report and analyze the...

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.  Job Overview Monitor real-time queue, schedule adherence & attendance Break/Offline activities Optimization Strong attention to detail and problem-solving skills Report and...

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.  Job Overview Monitor real-time queue, schedule adherence & attendance Break/Offline activities Optimization Strong attention to detail and problem-solving skills Report and...

Position : Resource Planner Location : Pune OR Gurugram (Work from office) Work Timing : US time zone (Night Shift) i.e. 6:30 pm – 3:30 am IST Role and Key Responsibilities Work with Partner/Client workforce management team and operations to create, update and maintain staffing and budget planning models. Analyze the contact center data and create...

Since 1994, Arise Virtual Solutions Inc. has created a disruptive technology platform that connects the world's biggest brands with the largest network of gig-economy Service Partners in the BPO industry. Owned by Warburg Pincus, one of the world's largest Private Equity Firms, Arise is the work-from-home pioneer and now the CX Transformation trailblazer....

Analyst/Senior Analyst – Forecasting Job Description: Candidate will collaborate with internal and external stakeholders to develop short- and long-term oncology forecasts. Insights will be instrumental in guiding strategic decision-making across client organizations, to optimize resources and maximize demand. Responsibilities: Develop, maintain, and...

Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations. Role and Key Responsibilities: Manage agent preferences,...

Since 1994, Arise Virtual Solutions Inc. has created a disruptive technology platform that connects the world’s biggest brands with the largest network of gig-economy Service Partners in the BPO industry. Owned by Warburg Pincus, one of the world’s largest Private Equity Firms, Arise is the work-from-home pioneer and now the CX Transformation...

Since 1994, Arise Virtual Solutions Inc. has created a disruptive technology platform that connects the world’s biggest brands with the largest network of gig-economy Service Partners in the BPO industry. Owned by Warburg Pincus, one of the world’s largest Private Equity Firms, Arise is the work-from-home pioneer and now the CX Transformation...

Role and Key Responsibilities: Monitor agent queues intra-day real-time and generate performance reports to identify performance trends and provide feedback to WFM team and VMs in real-time. Partner with WFM on historical performance of SLA, utilization, AHT, and other WFM related metrics and provide insights on how to improve scores. Collect and analyze...

Role and Key Responsibilities: Monitor agent queues intra-day real-time and generate performance reports to identify performance trends and provide feedback to WFM team and VMs in real-time. Partner with WFM on historical performance of SLA, utilization, AHT, and other WFM related metrics and provide insights on how to improve scores. Collect and analyze...

How you’ll contribute: Position Summary: Bottomline Technologies is seeking a Financial Analyst to be part of the Corporate FP&A team and to play a key role in the strategic financial support of the company. In this role you will be involved in the implementation, ongoing maintenance, and updating of the Adaptive planning tool. This includes the...

Company Description Flexi CTO is an upcoming product of Flexi Analyst. Flexi CTO will be a place for helping startups and enterprise to get Vetted CTO : Contract Role Description The Chief Technology Officer is responsible to define, planning, execute, maintain and own the overall IT landscape including various services in technology, software application...

Workforce Manager Implementation Consultant ADP is looking to hire an Implementation Consultant to join our Global Service Delivery organization. At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you...

Responsibilities: Develop demand forecasts based on days of supply to generate replenishment requirements. Analyze historical sales trends, research demand drivers, prepare forecast data, and evaluate forecast results for improved methodologies. Successfully communicate forecast and inventory estimations to management. Prepare and maintain relevant reports...

ABOUT OPORTUN Oportun (Nasdaq: OPRT) is a digital banking platform that puts its 1.9 million members' financial goals within reach. With intelligent borrowing, savings, budgeting, and spending capabilities, Oportun empowers members with the confidence to build a better financial future. Since inception, Oportun has provided more than $15.5...