WFM Analyst

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. Job Overview Monitor real-time queue, schedule adherence & attendance Break/Offline activities Optimization Strong attention to detail and problem-solving skills Report and analyze the...

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.  Job Overview Monitor real-time queue, schedule adherence & attendance Break/Offline activities Optimization Strong attention to detail and problem-solving skills Report and...

Education _(if beyond High School or equivalent_ - )_: College degree preferred Experience Target _(in this job or a related function/field)_: Minimum of 2 years call centre experience, minimum 18 months resource scheduling or real time management experience. **Skills**:Very good analytical skills, ability to work independently on a frequent basis....

Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Ready to explore a career path? Start your journey. Analysts are accountable to do...

Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.Ready to explore a career path? Start your journey.Analysts are accountable to do the...

WFM Planning and Forecasting Analyst Req ID#: ZA Job Description: ‎ We are looking for an experienced WFM Planning and Forecasting Analyst to support the continued growth and expansion of FoundeverTM Cape Town THE MISSION The mission of the Planner/Forecaster is to create future demand (requirements) and ensure there is adequate supply...

WFM Planning and Forecasting Analyst Req ID#: 385827 ZA Job Description: ‎ We are looking for an experienced WFM Planning and Forecasting Analyst to support the continued growth and expansion of Foundever™ Cape Town! THE MISSION The mission of the Planner/Forecaster is to create future demand (requirements) and ensure there is adequate...

Role and Key Responsibilities: Monitor agent queues intra-day real-time and generate performance reports to identify performance trends and provide feedback to WFM team and VMs in real-time. Partner with WFM on historical performance of SLA, utilization, AHT, and other WFM related metrics and provide insights on how to improve scores. Collect and analyze...

Role and Key Responsibilities: Monitor agent queues intra-day real-time and generate performance reports to identify performance trends and provide feedback to WFM team and VMs in real-time. Partner with WFM on historical performance of SLA, utilization, AHT, and other WFM related metrics and provide insights on how to improve scores. Collect and analyze...

Workforce Manager Implementation Consultant ADP is looking to hire an Implementation Consultant to join our Global Service Delivery organization. At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you...

Company Overview Join us on our mission to elevate customer experiences for people around the world.  As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation. Our dedication to our purpose and people is being recognized by our employees and the...

Remote: India - Lithuania - Poland - PortugalAbout Revolut People deserve more from their money. More visibility, more control, more freedom. And since 2015, Revolut has been on a mission to deliver just that. With an arsenal of awesome products that span spending, saving, travel, transfers, investing, exchanging and more, we've helped 40+ million customers...