Service Desk Agent

Job Role: Service Desk AgentJob Location: Chennai.Exp Range: 2 Years to 5 Years.Required Technical Skill Set :- Experience take calls, chat support- Excellent communication skills- Experience in handling desk IT support- Familiarity with software and tools for monitoring and evaluating interactions.- Automation and transformation experience- Knowledge in...

Job Role: Service Desk AgentJob Location: Chennai.Exp Range: 2 Years to 5 Years.Required Technical Skill Set :- Experience take calls, chat support- Excellent communication skills- Experience in handling desk IT support- Familiarity with software and tools for monitoring and evaluating interactions.- Automation and transformation experience- Knowledge in...

Job Role: Service Desk Agent Job Location: Chennai. Exp Range: 2 Years to 5 Years. Required Technical Skill Set : Experience take calls, chat support Excellent communication skills Experience in handling desk IT support Familiarity with software and tools for monitoring and evaluating interactions. Automation and transformation experience Knowledge in...

Job Title: Service Desk Agent Level 1Job Purpose:The Service Desk Agent Level 1 is responsible for providing frontline customer service and technical support for all business products supported out of the operations center. This role requires direct interaction with internal and external customers to resolve technical issues and process service requests...

Skill : Service Desk Agent L1 Job Location : Chennai & BengaluruExperience : 2 to 6 YearsJob Description :Manage the day-to-day activities of IT- Helpdesk Operations.Manage and co-ordinate the processing of incoming calls/Chats/ tickets to ensure timely and effective resolution of incidents and requests as per pre-defined SLA.Co-ordinate and implement...

Skill : Service Desk Agent L1Job Location : Chennai & BengaluruExperience : 2 to 6 YearsJob Description :Manage the day-to-day activities of IT- Helpdesk Operations.Manage and co-ordinate the processing of incoming calls/Chats/ tickets to ensure timely and effective resolution of incidents and requests as per pre-defined SLA.Co-ordinate and implement...

Job Description- Ownership of technical issues through to conclusion Good command over English- Assists both Service Desk Agents and Service Desk Trainees in the management of any issues through to conclusion- Works with the team in dealing with major incidents, owning, escalating and following through to conclusion- Monitors and Analyse performance of...

(Senior) Service Desk AgentService Desk Agentdiv.content {background: #FFFFFF;}div.joqReqDescription { background: #FFF repeat-yimportant;font-family:Arial, Helvetica, sans-serifimportant;text-align:left; color:#000;width:700pximportant; margin:0 autoimportant; position:relative; -webkit-column-count: 1; /* Chrome, Safari, Opera */ -moz-column-count:...

Role Purpose The purpose of this role is to serve as a support, escalation point for the agents in solving issues presented to the Account Service Desk Do To support the service desk agents in prompt delivery & customer service Advise and collaborate with the agents on current issues and works toward the resolution of tickets Manage and coordinate escalated...

Job Summary: The L1 IT Service Desk Agent is responsible for providing first-line technical support and troubleshooting for end-users, ensuring prompt resolution of IT issues, and delivering exceptional customer service. This role involves handling service requests, incident management, and escalating unresolved issues to the appropriate teams while...

Job Summary:The L1 IT Service Desk Agent is responsible for providing first-line technical support and troubleshooting for end-users, ensuring prompt resolution of IT issues, and delivering exceptional customer service. This role involves handling service requests, incident management, and escalating unresolved issues to the appropriate teams while...

**Key Responsibilities:**Ownership and Management:Take ownership of technical issues from receipt to resolutionWork closely with the Service Desk Agents and Trainees to manage issues through to conclusionTechincal Expertise:Provide technical guidance and coaching to Service Desk Agents and TraineesAssist in dealing with major incidents, owning, escalating...

Job Details Requirement Type Permanent Job Title Opening for IT Service Desk Job Level Executive - Non-Managerial Job Description IT Service Desk No. of Openings 6 Job Domain IT Experience - Minimum - Maximum Science Skills IT Service Desk Expected Date Of Joining 2023-11-21 Joining Time 10 Days Salary 56667 Work Locations Chennai Required skills ...

Job SummarySampoorna Consultants Pvt Ltd is looking for a highly motivated and experienced IT Service Desk Manager to join our team in Chennai. As a key member of the Global Service Desk Team, you will be responsible for managing Helpdesk Calls, Emails and support applications supported by Desktop Team.ResponsibilitiesManage Service Desk queries and escalate...

About Teceze: Teceze is a global leader in providing cutting-edge IT solutions and services.We are committed to delivering exceptional support to our clients and maintaining a robust internal IT infrastructure.Our team operates 24x7 across multiple regions, ensuring seamless service delivery and operational excellence.​Job Overview: We are seeking an...

About the RoleWe are looking for a highly skilled Technical Service Agent to join our team at Tata Consultancy Services. As a Technical Service Agent, you will be responsible for providing technical support to our clients via phone, email, or chat.The successful candidate will have at least 4-6 years of experience in a similar role and possess excellent...

Job DescriptionAbout Teceze: Teceze is a global leader in providing cutting-edge IT solutions and services. We are committed to delivering exceptional support to our clients and maintaining a robust internal IT infrastructure. Our team operates 24x7 across multiple regions, ensuring seamless service delivery and operational excellence.Job Overview: We are...

Dear CandidateGreetings from TCS Role: Service Desk LeadLocation: ChennaiExperience Range: 10 to 14 YearsJob Description:To manage the Service Desk team according to TCS policies and guidelines. This includes all aspects of Management such as training and development, performance monitoring, appraisals and objective setting, HR issues, resource management,...

About Teceze: Teceze is a global leader in providing cutting-edge IT solutions and services. We are committed to delivering exceptional support to our clients and maintaining a robust internal IT infrastructure. Our team operates 24x7 across multiple regions, ensuring seamless service delivery and operational excellence.​Job Overview: We are seeking an...

Job Summary:We are seeking a highly skilled and experienced Service Desk Executive to join our team. The successful candidate will be responsible for providing technical support and resolving customer issues in a timely and efficient manner.Key Requirements:4-6 years of experience in a help desk or technical support roleGood understanding of foreign accent...