Current jobs related to Service Desk Agent - Chennai, Tamil Nadu - Tata Consultancy Services
-
Service Desk Agent
7 days ago
Chennai, Tamil Nadu, India Tata Consultancy Services Full timeJob Role: Service Desk AgentJob Location: Chennai.Exp Range: 2 Years to 5 Years.Required Technical Skill Set :Experience take calls, chat supportExcellent communication skillsExperience in handling desk IT supportFamiliarity with software and tools for monitoring and evaluating interactions.Automation and transformation experienceKnowledge in basic IT...
-
Service Desk Agent I
2 weeks ago
Chennai, Tamil Nadu, India CBTS Full timeJob Title: Service Desk Agent Level 1Job Purpose:The Service Desk Agent Level 1 is responsible for providing frontline customer service and technical support for all business products supported out of the operations center. This role requires direct interaction with internal and external customers to resolve technical issues and process service requests...
-
Service Desk Agent I
4 weeks ago
Chennai, Tamil Nadu, India CBTS Full timeJob Title: Service Desk Agent Level 1Job Purpose:The Service Desk Agent Level 1 is responsible for providing frontline customer service and technical support for all business products supported out of the operations center. This role requires direct interaction with internal and external customers to resolve technical issues and process service requests...
-
Service Desk Agent I
7 days ago
Chennai, Tamil Nadu, India CBTS Full timeJob Title: Service Desk Agent Level 1The Service Desk Agent Level 1 is responsible for providing frontline customer service and technical support for all business products supported out of the operations center. This role requires direct interaction with internal and external customers to resolve technical issues and process service requests efficiently...
-
Service Desk Agent
3 weeks ago
Chennai, Tamil Nadu, India Tata Consultancy Services Full timeSkill : Service Desk Agent L1Job Location : Chennai & BengaluruExperience : 2 to 6 YearsJob Description :Manage the day-to-day activities of IT- Helpdesk Operations.Manage and co-ordinate the processing of incoming calls/Chats/ tickets to ensure timely and effective resolution of incidents and requests as per pre-defined SLA.Co-ordinate and implement...
-
Service Desk Agent
2 weeks ago
Chennai, Tamil Nadu, India Tata Consultancy Services Full timeRole SummaryThe Service Desk Agent L1 plays a crucial role in managing the day-to-day activities of IT Helpdesk Operations.Key ResponsibilitiesManage and coordinate the processing of incoming calls, chats, and tickets to ensure timely and effective resolution of incidents and requests as per pre-defined SLA.Coordinate and implement processes and procedures...
-
Service Desk Agent
4 days ago
Chennai, Tamil Nadu, India Tata Consultancy Services Full timeRole Summary The Service Desk Agent L1 plays a crucial role in managing the day-to-day activities of IT Helpdesk Operations. Key Responsibilities Manage and coordinate the processing of incoming calls, chats, and tickets to ensure timely and effective resolution of incidents and requests as per pre-defined SLA. Coordinate and implement processes and...
-
Service Desk Agent
7 days ago
Chennai, Tamil Nadu, India Tata Consultancy Services Full timeSkill : Service Desk Agent L1 Job Location : Chennai & Bengaluru Experience : 2 to 6 Years Job Description : Manage the day-to-day activities of IT- Helpdesk Operations. Manage and co-ordinate the processing of incoming calls/Chats/ tickets to ensure timely and effective resolution of incidents and requests as per pre-defined SLA. Co-ordinate and implement...
-
Service Desk Expert
4 weeks ago
Chennai, Tamil Nadu, India Fujitsu Full timeJob Description- Ownership of technical issues through to conclusion Good command over English- Assists both Service Desk Agents and Service Desk Trainees in the management of any issues through to conclusion- Works with the team in dealing with major incidents, owning, escalating and following through to conclusion- Monitors and Analyse performance of...
-
Service Desk Representative
7 hours ago
Chennai, Tamil Nadu, India beBee Careers Full timeJob TitleService Desk RepresentativeCustomer Service Agent - Service Desk
Service Desk Agent
1 month ago
Job Location: Chennai.
Exp Range: 2 Years to 5 Years.
Required Technical Skill Set :
- Experience take calls, chat support
- Excellent communication skills
- Experience in handling desk IT support
- Familiarity with software and tools for monitoring and evaluating interactions.
- Automation and transformation experience
- Knowledge in basic IT infrastructure