▷ 3 Days Left: Front Office Executive

5 days ago


Gurgaon, India SGT UNIVERSITY Full time
. Front Desk Operations:

- Greet visitors, students, staff, and faculty in a cordial, courteous and professional manner.- Answer and forward phone calls, taking messages when necessary.- Manage the reception area, ensuring it is clean, organized, and welcoming.- Provide accurate information about university programs, services, and procedures.- Handle inquiries from students, parents, and visitors.- Maintain an up-to-date directory of university officials and departments.- Notify university staff and faculty of visitor arrivals.- Provide directions and campus information to visitors as needed.- Coordinate with the concerned department for technical issues.

2. Administrative Support:

- Assist with administrative tasks such as filing, data entry, and office supplies management.- Sort and distribute incoming mail, packages, and deliveries to appropriate recipients.- Assist in the coordination of university events and meetings.- Maintain an event calendar, ensuring timely communication of upcoming events.- Address and resolve complaints or refer them to the appropriate department.- Any other work as assigned from time to time.

3. Emergency Response:

- Act as a point of contact during emergencies, following established protocols.- Communicate emergency information to relevant university officials.

4. Confidentiality:

- Handle sensitive information with discretion and maintain confidentiality at all times.- Ensure compliance with university policies regarding data protection and privacy.

5. Professional Development:

- Participate in training sessions and professional development opportunities.- Stay updated on university policies, procedures, and new initiatives.- Continuously improve the quality of service provided at the reception.- Seek feedback to improve performance and enhance service quality.- Maintain a calm and professional demeanor, be appropriately dressed, being the face of organization to the Visitor.

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