HRIS Analyst 1

2 weeks ago

bangalore, India Oracle Full time

Job Title: Analyst, HR Services

Reports To: Senior Manager, HR Services

Essential Duties of the Position

Work as a key member in JAPAC HR Services. Work with other regional process counterparts, partners, stakeholders, Country HRs, Business HRs, HR Privacy & Security, and Audit teams. Handle minimum two processes of employee lifecycle for 19 countries in JAPAC. Be the first point of contact for Oracle Employees pertaining to operations support, including but not limited to pre/onboarding, employment letters, personal and employment data changes in Oracle HCM, exit pack, HR systems and tools. Analyze data on given processes to produce trends and identify / plan improvement areas. Support in implementing process efficiencies and improvements. Identify and promote best practices. Contribute or lead projects that will improve customer experience, processes and systems in the global HR Organization by partnering with cross regional and functional teams. Act as Process Owner and Queue manager for assigned processes. Handle requests in Oracle Service Cloud ticketing system and meet the Service Level Agreement.  Respond accurately, professionally, and timely to all requests. Ensure knowledge has been captured, organized, and shared timely. Build and maintain effective relationships with stakeholders.

Career Level - IC1

Supports users in the report generation process. Process Mass Change Spreadsheets. Ensures data integrity in Oracle HRMS database by running regular audits. Conducts high-level HRMS needs analysis, prepares business specifications, implements modifications and enhancements and ensures system documentation are updated. Assists with the development and delivery of HRMS training to users. Provides systems support for HR applications, including Oracle Core HRMS, HR Self Service Applications, Discoverer Reports, etc. Participates in User Acceptance Tests. Undertakes special projects on an as need basis to address specific HRMS issues.

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