CCE ( Customer care Executive )-Trainer

Greetings from 2Coms Group 2COMS   is one of India’s leading organizations. It’s not just one brand but a group of companies delivering excellence in multiple fields.   Established almost three decades ago, we have been serving as a Complete Human Supply Chain Management Group. JobsAcademy   is a part of   2COMS Group   and it is an award-winning skill development organization, recognized by the   Ministry of Skill Development & Entrepreneurship, Government of India . Some of their core verticals include: ·          Skill development programs funded by the Government of India ·          Train, Hire and Deploy resources for the industry ·          Implement vocational training programs for high school students ·          Execute training programs funded by corporate CSR JobsAcademy   is accredited to   EC- Council, CompTIA, AWS re/Start, Future Skills Prime, Go Daddy, Cloud Credential Council, NSDC . It brings large-scale   opportunities for technical trainers   who have knowledge and skills in multiple technologies. This opportunity follows   HTD program   in which aspiring candidates are to be trained for   MNCs . First We   Hire , Then We   Train   and Finally   Deploy   the skilled technical professionals in the Tech-Giants.   The HTD program from   JobsAcademy   is designed to give existing IT professionals the exposure and opportunity they need to break away from the conventional jobs and enter into highly targeted, and career-advancing roles. To know more about us. Please click below. 2COMS -   Jobs Academy -   Position : Trainer - CCE ( Customer care Executive ) Domain- Skill Development Location : Tamluk Qualification & Experience : Any Diploma /  Graduate  with minimum 2-3 year as a CCE/ CRM / ITES Trainer Job Description: Take care of End to end development of candidate over the subject Keep record of daily class  attendance & monitor class progress Conduct theory & practice sessions along with field visits Submit all reports timely to center head and HO communicate timely with center manager and HO Effective delivery of training both theoretical and practical. Ensuring the 100% attendance of the batch Ensuring the optimum number of passing percentage Taking effective participation in placement. Guide mobilizers for the right candidate. Requirements Profile of a desire candidate : Good Interpersonal Skills,Excellent communication and presentation skills. Knowledge and Ability to use different training methodologies aligned with audience profile Presentable, Motivator and good leadership skills Good people management and interpersonal skills Extensive knowledge of learning principles and modern training techniques An ability to manage the full training cycle Benefits Benefits Salary: 18-23k Upskill at no cost Salary+Incentive If interested, please apply with your updated resume at or contact at