Telemarketing Specialist

3 weeks ago

Bengaluru, India Sizzle Properties Pvt Ltd. Full time

Tele Marketing SpecialistLocation: Banaswadi, BangaloreCompany: Sizzle Properties Pvt. Ltd.Experience: 3+ yearsDepartment: Digital MarketingAbout Sizzle PropertiesSizzle Properties is one of Bangalore’s most trusted plotted development brands, with over 40+ projects delivered and 7 million sq. ft. developed. We are a fast-growing developer known for premium layouts, strong customer trust, and consistent delivery.Role OverviewWe are seeking an exceptional Senior Telecalling Executive to manage and nurture our existing leads and customer inquiries. The role involves engaging with prospective buyers, providing accurate project information, coordinating site visits, and ensuring a smooth customer experience — without cold calling or new lead generation.Key Responsibilities- Handle inbound calls and follow up on leads provided by the marketing and sales teams.- Understand customer needs and recommend suitable Sizzle Properties projects.- Provide detailed information about project features, pricing, and location advantages.- Schedule and coordinate site visits with the sales team and ensure proper follow-up.- Maintain accurate records of customer interactions and lead status in the CRM system.- Ensure timely communication and excellent service throughout the customer journey.- Collaborate with the sales team to improve conversion rates and customer satisfaction.- Maintain a professional and courteous tone in every interaction, reflecting Sizzle’s brand values.Required Skills & Qualifications- Minimum 3–6 years of telecalling or customer engagement experience, preferably in real estate or high-value consumer products.- Excellent communication skills in English and Kannada (Hindi/Telugu/Tamil is an advantage).- Strong listening, coordination, and follow-up abilities.- Proficient in CRM tools, Google Sheets, and MS Office.- Ability to handle multiple leads and maintain high responsiveness.- Positive attitude, customer-centric mindset, and professional demeanor.- Must be ready to work 6 days including Sat & Sun (weekly day off is tuesday)

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