Senior Presales Solution Engineer

Senior Presales Solution Engineer for US market Sales 3-6 Full Time Bengaluru Role Overview As a Presales Consultant at Keka HR, you will be the technical and domain expert during the sales cycle. You will engage with prospective customers, understand their HR / people‑ops challenges, map those to Keka’s product/features, conduct demos or proofs of concept, and enable the sales team to close deals. You’ll act as a bridge between Product, Sales, and Customers, ensuring the proposed solutions are feasible, scalable, and aligned with customer needs. Key Responsibilities - Conduct discovery sessions / workshops with prospects to understand their HR systems, process workflows, technology environment, business needs, and pain points. - Map prospect requirements to Keka’s product modules / marketplace / integration capabilities / APIs & propose tailored solutions. - Deliver product demonstrations, proof‑of‑concepts (POCs), and custom demos that illustrate how Keka can solve customer problems. - Set up demo and trial instances for prospects and ensure a great experience - Support the sales team in responding to RFIs, RFPs, and other technical proposal requests. - Create technical proposals, statements of work (SoWs), and commercial documentation as needed. - Clarify non‑functional requirements: infrastructure, security, compliance, data migration, integrations, etc. - Liaise with Product and Engineering teams to gather inputs, clarify feature gaps, and feed back customer requirements. - Maintain knowledge of industry trends, competitive landscape in HR tech / HRMS / SaaS, best practices, to position product differentiators effectively. - Communicate value propositions clearly to both technical and non‑technical stakeholders (HR leaders, Finance, IT, etc.). - Track leads / presales pipeline, ensure documentation is updated in CRM or internal tools. - Occasionally assist in post‑sales handover to ensure smooth transition from presales to implementation. Skills & Qualifications - Great communication skills - Bachelor’s degree in Engineering, Computer Science, Information Systems, or equivalent technical / business degree. - 3‑6 years of experience in pre‑sales / solution consulting / technical sales roles, ideally within SaaS / HRMS / HR technology domain. - Strong understanding of APIs, integrations, data flows, security & compliance requirements. - Excellent communication, storytelling, and presentation skills; ability to deliver product demos convincingly. - Able to explain complex technical or HR systems in simple business value terms. - Customer‑facing experience; stakeholder management skills. - Analytical mindset; ability to think through both functionality & technical constraints. - Ability to multi‑task, work under deadlines, respond to RFPs etc. - Prior experience working cross‑functionally with Product / Engineering / Sales teams. Preferred / Nice-to-Have - Experience in US Market is a great plus - Experience with HRMS / HR tech platforms, marketplace/integration ecosystems. - Prior exposure to enterprise customers (medium to large) with complex HR landscapes. - Knowledge of data regulations/privacy (for example, GDPR / local data protection laws). - Experience with technical demos, POCs. - Certifications relevant to SaaS / integrations / cloud infrastructure. What Success Looks Like - Conversion rate of presales engagements → closed deals. - Reduction in sales cycle time by providing clear & early clarifications during presales. - Quality and timeliness of responses to RFIs/RFPs. - High stakeholder / customer satisfaction during presales. - Effective knowledge sharing: capturing recurring requirements, feature‑gap feedback to product. Why Join Keka - Opportunity to work in a fast‑growing HR tech SaaS company, where your presales contributions will directly impact revenue. - Strong ownership and visibility across product, customer, and sales functions. - Collaborative & learning environment; your feedback and insights help shape the product roadmap.