Assistant Reservations Manager

21 hours ago

Ahmedabad, India PCG Hospitality Pvt Ltd Full time

Job Title:

Assistant Manager- Reservations

Job Description

Roles and Responsibilities
:

  • Identifies new reservations sales business to achieve personal and property revenue goals.
  • Understands the overall market, including competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
  • Closes the best opportunities for the property based on market conditions and property needs.
  • Monitors same day selling procedures to maximize room revenue and control property occupancy.
  • Gains understanding of the property's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.
  • Responds to incoming reservations sales opportunities for the property that are outside parameters of the . Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.
  • Uses sales resources and administrative/support staff effectively.
  • Assists in monitoring group reservation forecast data.
  • Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
  • Coordinates with clients to process rooming lists for groups
  • Assists with monitoring accuracy of reservation sales orders within tracking systems.
  • Tracks no-show reservations and processes charges as needed.
  • Checks daily arrivals to ensure all necessary billing instructions are applied to reservations.
  • Manages wait list and prioritizes order of wait list contacts to be made.
  • Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.
  • Handles guest complaints and disputes following the instant pacification procedures.
  • Develops, implements, and maintains a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.

Desired Candidate Profile:

  • Possess a degree in Tourism/Hospitality Management
  • Possess at least 3-4 years relevant hospitality experience in reservation department.
  • Good communication and interpersonal skills (mandatory)

Perks and Benefits:

  • 5 day working week (rotational
    week offs
    )
  • yearly appraisals & festive bonus.

Interested candidates can share their resume to hr.-

  • Assistant Reservations Manager

    2 weeks ago

    Ahmedabad, Gujarat, India PCG Hospitality Pvt Ltd Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Job Title:Assistant Manager- ReservationsJob DescriptionRoles and Responsibilities:Identifies new reservations sales business to achieve personal and property revenue goals.Understands the overall market, including competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.Closes the best opportunities...

  • Assistant Manager- Reservations

    2 weeks ago

    Ahmedabad, Gujarat, India Axcel Hospitality Services Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Roles and Responsibilities:Identifies new reservations sales business to achieve personal and property revenue goals.Understands the overall market, including competitors strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.Closes the best opportunities for the property based on market conditions and property...

  • Assistant Manager- Reservations

    21 hours ago

    Ahmedabad, India Axcel Hospitality Services Full time

    Roles and Responsibilities: Identifies new reservations sales business to achieve personal and property revenue goals. Understands the overall market, including competitors strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. Closes the best opportunities for the property based on market conditions and...

  • Reservation Coordinator

    5 days ago

    Ahmedabad, India Hyatt Ahmedabad Full time

    Summary You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Reservations Coordinator is responsible to assist the Reservations Team Leader in managing the Reservations/Revenue Department and work...

  • Ticketing & Reservation / Holiday Reservation Agent

    2 weeks ago

    Ahmedabad, Hyderabad, Mumbai, India Al Dibel Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Ticketing & Reservation / Holiday Reservation AgentPosition Overview:The Ticketing & Reservation Agent | Holiday Reservation Agent is responsible for assisting customers with travel bookings, including flights, accommodations, car rentals, and holiday packages. This role involves providing exceptional customer service, managing reservations, issuing tickets,...

  • Reservation Executive

    1 week ago

    Ahmedabad, India Rudra talent services Full time

    Urgent Opening for Reservation Executive Designation: Reservation Executive Location: Ahmedabad Job Responsibility **Roles and Responsibilities** - Handling and managing reservations process through various communication platforms - Monitor room sales and improve sales technique - Handle inquiries and obtain correct information regarding details of...

  • Travel Reservation Coordinator

    1 week ago

    Ahmedabad, Gujarat, India beBeeCommunication Full time ₹ 4,00,000 - ₹ 7,50,000

    Job SummaryWe are seeking a detail-oriented and customer-focused team member to manage client reservations.Main Responsibilities:Ensure accurate and efficient reservation management.Provide exceptional customer service, addressing inquiries and resolving issues promptly.Maintain open communication with clients regarding their travel needs and...

  • Reservations Executive

    1 week ago

    Ahmedabad, Gujarat, India Marriott International, Inc Full time

    **Additional Information** **Job Number**24208446 **Job Category**Reservations **Location**Courtyard Ahmedabad, Ramdev Nagar Cross Road, Satellite Road, Ahmedabad, Gujarat, India, 380015 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Oversee accuracy of room blocks, reservations, and group market codes. Communicate...

  • Reservation Executive

    6 days ago

    Ahmedabad, Gujarat, India Marriott International, Inc Full time

    **Job Number** 24162265 **Job Category** Reservations **Location** Renaissance Ahmedabad Hotel, Behind Ganesh Meridian Complex, Ahmedabad, Gujarat, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Oversee accuracy of room blocks, reservations, and group market codes. Communicate company...

  • Reservation Associate

    6 days ago

    Ahmedabad, Gujarat, India The Leaders Hive Full time

    No of vacancies - 05 ( Full time) Job Title - Reservation Associate 1) No Experience Required. **Job Profile**: - Provide guests with detailed information about room types, facilities, amenities, packages, and promotions. - Handling Customer Leads and converting those leads into business for Hotels. - Resolve guest concerns or issues related to...