IT Support Services Analyst

3 weeks ago

Hyderabad, India Clarivate Full time
We are looking for a IT Support Services Analyst to join our IT Support services in Bengaluru. This is an amazing opportunity to work on desktop related applications. We have a great skill set in and we would love to speak with you if you have skills in desktop support.

About You – experience, education, skills, and accomplishments

Work experience (At least 3-5 year of experience in the desktop support) Knowledge, skills, or abilities (At least 3-5 year of experience in the desktop support) Tech stack Education (Bachelor's degree in computer science, mechanical engineering, or related degree or at least 3-5 years of equivalent relevant experience)

It would be great if you also had . . .

Responsible for system installation, configuration, troubleshooting, and management of various Windows (Windows 10,11) and/or Apple applications and systems. Arranging the IT equipment for new joiners, Reverse pick up of IT equipment for Leavers’, Inventory management, and is responsible for imaging, deploying, and maintaining respective desktop environments.

What will you be doing in this role?

Responsible for system installation, configuration, troubleshooting, and management of various Windows (Windows 10,11) and/or Apple applications and systems. Arranging the IT equipment for new joiners, Reverse pick up of IT equipment for Leavers’, Inventory management, and is responsible for imaging, deploying, and maintaining respective desktop environments. Performs technical tasks such as installing, configuring, maintaining, troubleshooting, and repairing of desktop hardware, software, wireless, printers, related peripherals, mobile devices, videoconference equipment, etc. Physical Demands and Work Environment: Representative of those that must be met by an employee to perform the essential functions of this job successfully Must be able to operate a PC and sit for extended periods of time able to lift and move 20 lbs. Able to crawl under desks and tables to connect lines and cables.  Assist in computer, monitor, telephone, and other desktop equipment movement as needed. Procure and/or install requested hardware and software in a timely basis and ensue new hires, transfers, etc., are provisioned with necessary equipment. Able to provide the desk side necessary information to the relevant stakeholders (Desktop Engineering, Enterprise Application, and Networking Engineering teams, etc.) during Major incident. Remote/smart hands assistance for network, application, and/or production onsite systems Maintain a secure and safe environment by ensuring all security patches and new anti-virus definition files are deployed to all workstations Do necessary remediation as necessary and respond to security threats

About the Team 

Clarivate operates across six office locations in India. Within the team, there are eleven members who report to the IT Support Services Managers, overseeing ticket management for all offices. The role in question pertains specifically to the Noida office; however, the engineer will be responsible for assisting both local and remote offices' request.

At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.

  • IT Support Services Analyst

    4 days ago

    R-Hyderabad, India Clarivate Full time ₹ 40,00,000 - ₹ 1,20,00,000 per year

    IT Support Services AnalystWe are looking for a IT Support Services Analyst to join our IT Support services in Bengaluru. This is an amazing opportunity to work on desktop related applications. We have a great skill set in and we would love to speak with you if you have skills in desktop support. About You – experience, education, skills, and...

  • Data Analyst, corporate training

    2 weeks ago

    Hyderabad, Telangana, India Snc&it Services Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Data Analyst Training Learn SQL, Python, Excel, Power BI & Tableau with real-time projects. Gain hands-on skills, certification support & placement assistance. Enroll now to boost your career

  • Senior Soc Analyst

    2 weeks ago

    Hyderabad, Telangana, India Astrasol It Services Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Job Description:We are looking for an experienced SOC Analyst with strong expertise in advanced collaboration platform log analysis (like endpoint, DLP, insider risk, etc.). This role focuses on designing, validating, and analyzing security & compliance logs to support investigative analysis, reporting, experiments, and advanced monitoring use cases.Key...

  • Business Analyst

    1 week ago

    hyderabad, India Lorhan IT Full time

    About LORHAN IT SERVICES: Lorhan IT Services was founded by acquiring Zensar Technologies’ India, Middle East, and Australia business. Lorhan has deep expertise and a large clientele (80+ active clients) with more than a decade of relationships in developing and delivering SAP, Custom Application Development, and Digital Transformation services in Life...

  • Business Analyst

    3 days ago

    Hyderabad, India Lorhan IT Full time

    About LORHAN IT SERVICES: Lorhan IT Services was founded by acquiring Zensar Technologies' India, Middle East, and Australia business. Lorhan has deep expertise and a large clientele (80+ active clients) with more than a decade of relationships in developing and delivering SAP, Custom Application Development, and Digital Transformation services in Life...

  • IT Support Services Analyst

    6 days ago

    Hyderabad, Secunderabad, India Clarivate Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    We are looking for a IT Support Services Analyst to join our IT Support services in Bengaluru. This is an amazing opportunity to work on desktop related applications. We have a great skill set in and we would love to speak with you if you have skills in desktop support.About You experience, education, skills, and accomplishmentsWork experience (At least 3-5...

  • Business Analyst

    3 weeks ago

    Hyderabad, India Quadrant IT Services Full time

    Business Analyst (API)Night ShiftsMadhapur, HyderabadIntroductionThe Business Analyst (BA) is responsible for supporting customers and Business Implementation Managers (BIM) in API onboarding, participating in implementation projects, and for maintaining/improving the quality of the current Public API interfaces/documentation we offer on our Developer...

  • Business analyst

    3 weeks ago

    Hyderabad, India Quadrant IT Services Full time

    Business Analyst (API) Night ShiftsMadhapur, HyderabadIntroductionThe Business Analyst (BA) is responsible for supporting customers and Business Implementation Managers (BIM) in API onboarding, participating in implementation projects, and for maintaining/improving the quality of the current Public API interfaces/documentation we offer on our Developer...

  • Business Analyst

    3 weeks ago

    Hyderabad, India Quadrant IT Services Full time

    Business Analyst (API) Night Shifts Madhapur, Hyderabad Introduction The Business Analyst (BA) is responsible for supporting customers and Business Implementation Managers (BIM) in API onboarding, participating in implementation projects, and for maintaining/improving the quality of the current Public API interfaces/documentation we offer on our Developer...

  • Network Support Analyst

    1 week ago

    Hyderabad, Telangana, India NTT DATA Global Delivery Services Ltd Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Network Support Analyst Req ID: 339476 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Network Support Analyst to join our team in Hyderabad, Telangana (IN-TG), India (IN). ...