Desktop Support Engineer

4 weeks ago


Pune, India Mi3 Full time
We are looking for a Desktop Support Engineer to to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems.If youre computer-savvy and enjoy supporting end users, wed like to meet you. To succeed in this role, you should have a problem-solving attitude along with the ability to give clear technical instructions. You should also be familiar with remote troubleshooting techniques.Ultimately, you will ensure prompt and accurate customer service and increase client satisfaction.Address user tickets regarding hardware, software and networkingWalk customers through installing applications and computer peripheralsAsk targeted questions to diagnose problemsGuide users with simple, step-by-step instructionsConduct remote troubleshootingTest alternative pathways until you resolve an issueCustomize desktop applications to meet user needsRecord technical issues and solutions in logsDirect unresolved issues to the next level of support personnelFollow up with clients to ensure their systems are functionalReport customer feedback and potential product requestsHelp create technical documentation and manualsAddress user tickets regarding hardware, software and networkingWalk customers through installing applications and computer peripheralsAsk targeted questions to diagnose problemsGuide users with simple, step-by-step instructionsConduct remote troubleshootingTest alternative pathways until you resolve an issueCustomize desktop applications to meet user needsRecord technical issues and solutions in logsDirect unresolved issues to the next level of support personnelFollow up with clients to ensure their systems are functionalReport customer feedback and potential product requestsHelp create technical documentation and manuals



  • Pune, India Radical Technologies Full time

    Interested candidates kindly apply before 2nd September. CV must be in pdf format, saved with your first name. Job Title : Desktop Support Engineer Responsibilities:  Install and configure software and hardware Manage network servers and technology tools Set up accounts and workstations Monitor performance and maintain systems according to...


  • pune, India Radical Technologies Full time

    Interested candidates kindly apply before 2nd September. CV must be in pdf format, saved with your first name. Job Title : Desktop Support Engineer Responsibilities:  Install and configure software and hardware Manage network servers and technology tools Set up accounts and workstations Monitor performance and maintain systems...


  • Pune, India Aricent Full time

    Profile : Desktop Support EngineerJob Description :- Handling all IT products like, Server, Lease line, Network, Firewall, PRI, etc.- Providing support and maintenance through the ticketing tool- IT Asset handling in entire and tracking with record for maintenance for Asset software- Knowledge of SonicWall Firewall- Configuring & troubleshooting Firewall,...


  • Pune, India Wipro Full time

    Hi Linkies,Experience: 1-3 YearsLocation-Chennai/Mumbai/PuneSkills-Desktop Support Engineer with good Communication skills.Max Budget-3.5 LPA to 3.8 LPAJD : EUC Support -DL21.Resource should have 6 months to 1 year experience2.Troubleshooting and fixing laptop Desktop OS/email client printer/scanner/print queue related to L2 level issue.3.Creating OS Images...


  • Pune, India Wipro Full time

    Hi Linkies,Experience: 1-3 YearsLocation-Chennai/Mumbai/PuneSkills-Desktop Support Engineer with good Communication skills.Max Budget-3.5 LPA to 3.8 LPAJD : EUC Support -DL21.Resource should have 6 months to 1 year experience2.Troubleshooting and fixing laptop Desktop OS/email client printer/scanner/print queue related to L2 level issue.3.Creating OS Images...


  • Pune, India Radical Technologies Full time

    Interested candidates kindly apply before 2nd September.CV must be in pdf format, saved with your first name.Job Title: Desktop Support EngineerResponsibilities:Install and configure software and hardwareManage network servers and technology toolsSet up accounts and workstationsMonitor performance and maintain systems according to requirementsTroubleshoot...


  • pune, India Rahi Systems Full time

    Job Title: Sr. Desktop Support EngineerJob Type: Full-timeLocation: India – PuneRole reports to: Lead. Work Hours: 9 hours.Main Duties and Responsibilities:· Oversee and update assigned support service requests. · Handle daily technical support activities on desktop support, data network and server management. · Grow clients and communicate to...


  • Pune, India Rahi Systems Full time

    Job Title: Sr. Desktop Support EngineerJob Type: Full-timeLocation: India – PuneRole reports to: Lead. Work Hours: 9 hours.Main Duties and Responsibilities:· Oversee and update assigned support service requests. · Handle daily technical support activities on desktop support, data network and server management. · Grow clients and communicate to...


  • pune, India Vijaya Management Services Full time

    Principal Responsibilities: Execute assigned customer calls for IT hardware / software Report to customer assigned authority Adhere to customer HR and IT processes and code of conduct Ensure Vintech image and values are protected Upgrade technical skills / certifications and undergo trainings as specified by the customer Expertise on Laptop...


  • Kolkata/Jharkhand/Goa/Jamshedpur/Ranchi/Patna/Pune/Bangalore, IN Aricent Full time

    Profile : Desktop Support EngineerJob Description :- Handling all IT products like, Server, Lease line, Network, Firewall, PRI, etc.- Providing support and maintenance through the ticketing tool- IT Asset handling in entire and tracking with record for maintenance for Asset software- Knowledge of SonicWall Firewall- Configuring & troubleshooting Firewall,...


  • Kolkata,Jharkhand,Goa,Jamshedpur,Ranchi,Patna,Pune,Bangalore, India Aricent Full time

    Profile : Desktop Support EngineerJob Description :- Handling all IT products like, Server, Lease line, Network, Firewall, PRI, etc.- Providing support and maintenance through the ticketing tool- IT Asset handling in entire and tracking with record for maintenance for Asset software- Knowledge of SonicWall Firewall- Configuring & troubleshooting Firewall,...


  • pune, India Rahi Systems Full time

    Job Title: Sr. Desktop SupportEngineerJob Type: FulltimeLocation: IndiaPuneRole reports to: Lead.Work Hours: 9hours. Main Duties andResponsibilities: Oversee and updateassigned support service requests.Handle dailytechnical support activities on desktop support data network andserver management. Grow clients and communicate to Account Managerby determining...


  • Pune, India 0548 Varian Medical Systems Int’l (India) Pvt Ltd Full time

    Together, we can beat cancer. At Varian, a Siemens Healthineers Company, we bring together the world's best talent to realize our vision of a world without fear of cancer. Together, we work passionately to develop and deliver easy-to-use, efficient oncology solutions. We are part of an incredible community of scientists, clinicians, developers,...


  • pune, India 0548 Varian Medical Systems Int’l (India) Pvt Ltd Full time

    Together, we can beat cancer. At Varian, a Siemens Healthineers Company, we bring together the world's best talent to realize our vision of a world without fear of cancer. Together, we work passionately to develop and deliver easy-to-use, efficient oncology solutions. We are part of an incredible community of scientists, clinicians, developers,...

  • Desktop Support

    4 weeks ago


    Pune, Maharashtra, India Zensar Technologies Full time

    Should have hands-on experiance in maintaining Desktop and laptops - Knowledge of MaC is an added advantage - Should have good communication skill - Should be ready to work in shifts **Primary Location**: India-Maharashtra-Pune **Job Posting**: Feb 26, 2024 **Experience Required (In Years)**:Minimum**-** 1 **Maximum**-** 2


  • Pune, India timesjobs Full time

    Hiring For Remote Desktop Support (RDS) Job Description Remote Desktop Support (RDS) Desired Profile Skills: for Service ticket creation / assignment/ Categorization / prioritization/ escalation/ tracking/ closure and feedback as per defined SLA in the SOW meeting FCR, Trouble shooting issues, Handling Emails & Service RequestsNotice Period: Immediate -30...


  • Pune, Maharashtra, India timesjobs Full time

    Hiring For Remote Desktop Support (RDS)Job Description Remote Desktop Support (RDS) Desired Profile Skills: for Service ticket creation / assignment/ Categorization / prioritization/ escalation/ tracking/ closure and feedback as per defined SLA in the SOW meeting FCR, Trouble shooting issues, Handling Emails & Service RequestsNotice Period: Immediate -30...

  • Desktop Support L1

    1 month ago


    Shivajinagar, Pune, Maharashtra, India Iron Systems Full time

    **Date Posted**: - 2/22/2024 **Job Function**: - IT Support **Location**: - Shivajinagar Pune MH - IND **Offered Salary**: - Competitive **Job Summary**: As a Techforce Analyst you will analyze, troubleshoot and resolve incidents. The incidents and requests will vary from desktop to infrastructure related issues. This will involve performing on-site...


  • Pune, India Finastra USA Corporation Full time

    **Responsibilities**: **What will you contribute?** **Responsibilities & Deliverables**: Your deliverables will include, but are not limited to, the following: - Manage Desktops and Laptops running Microsoft Windows and Apple MAC OS using current Finastra procedures, - Provide support to all authorized users who access Finastra provided services, Help Desk...


  • pune, India ZMTechnologies Full time

    Urgently Hiringfor: Technical Support/ DesktopSupportCompletesupportfor desktop laptop and printer hardware and softwareissuesHandle dailytechnicalsupportactivities on desktop laptop andprinter.Setup desktop computers and peripherals and test networkconnections.Install and test desktop software applications and internetbrowsers.Test computers to ensure...