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Senior Technical Writer

2 months ago

Delhi, India Antal International Full time
As a Senior Technical Writer, you design and develop learning and practicing experiences to facilitate learners in acquiring knowledge, skills, and competencies effectively and appealingly. Also, you must be able to convert the highly complex and technical knowledge into readable and concise functional descriptions for a different set of audiences.

ResponsibilitiesCreate engaging and compelling knowledge based articlesWriting technical documentation for our core productWorking with the engineering and product team to document new product featuresUpdating current knowledge base documentation & devising processes to ensure that the KB is always up to dateConstantly focus on improving KB from a usability perspectiveSeek feedback from internal and external stakeholders and incorporate the sameAbility to deliver in a fast-paced manner and work with multiple agile teams for weekly releasesCreate illustrations, diagrams, and other visuals that explain technical conceptsWork with subject matter experts to identify the target audience’s documentation needsVisualize instructional graphics, the user interface, and the finished productProofread and edit documentation to ensure consistency of language and style, as well as technical accuracyRecord video tutorials that show how to use technical products

Required Skills And ExperienceExperience as a technical writer: 5-6+ years in a B2B SaaS company.Should have

strong technical skills

and a passion for learning newer technologiesShould have a good understanding of web technologiesMust have the necessary writing and editing expertise and authoring tools to develop appropriate audience-specific documentsShould have the ability to find new and exciting ways to present the information to a different set of audiencesShould know how the technology works and be able to curate it in a readable, concise, and accurate mannerShould be able to determine the documentation needs, understand user requirements and create/design documentation accordinglyMust ensure that all information is consistent,