Program Manager

1 month ago

mumbai, India More Retail Full time

About More Retail Private Ltd (MRPL)

MRPL is one of India's largest and fastest-growing Omni Channel Food & Grocery retailers. MRPL is committed to building India's most customer-obsessed business with the world's best omnichannel food and grocery experience and all of this on a massive scale.

About Store Excellence team

This team's accountability will drive store excellence by leveraging people, processes, governance, and technology. The team will work in close collaboration with store operations and functions. Their remit will be to look at every aspect driving store excellence - hiring standards, customer experience, store infrastructure, etc. The team would strive to focus on the right metrics for store operations programmatically, picking up a few critical priorities at a time to drive our LTL growth. The team reports to the President of Growth and Transformation in More and will leverage the strengths of all functions to deliver on its mandate.

Purpose of the Role 

The role is the data wing of the function. It will support and aid in making decisions and tracking critical business metrics by presenting the data, patterns, insights, and outliers in an understandable format. 

Principal Responsibilities

To create a detailed analysis outlining problems, opportunities, and solutions for a priority area the team has identified. 

Help create relevant data dashboards and provide inputs for appropriate actions and business decisions. Identify variance and outliers against the agreed metrics. 

Suggest ways to handle the data outliers and tracking with larger teams to drive process improvements. 

Work towards cleaning data and automating tasks for better data transparency and driving results as required. 

Progressively also study the raw data and devise algorithms and predictive modeling techniques to analyze this information and investigate the impact of different solutions.

Education and Knowledge

Engineer / MBA preferred with 2-3 years of experience 

Working knowledge of financial analysis, P&L management

Expertise in SQL, python, and data analysis techniques would be preferred

Values

Collaboration

Frugality

Innovation

Grit

Integrity

Growing Talent

Customer Obsession

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