Systems Analyst

1 month ago


india BroadAxis, Inc Full time
Job Description

CANDIDATE SKILLS AND QUALIFICATIONS

 

Minimum Requirements:
Candidates that do not meet or exceed the minimum stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity.

Years

Required/Preferred

Experience

5

Required

Strong ITSM Remedy, Service Now or any CRM Ticketing System Experience.

5

Required

Strong Database query languages (SQL PL/SQL) experience.

5

Required

Effectively communicate with non-technical audience to understand business needs and explain complex systems and technical topics in clear and concise manner.

5

Required

Skilled in performing tier 2/3 support including application knowledge of various root causing techniques, incident trend analysis, reporting the trends and recommending permanent solutions

5

Required

Strong verbal and written skills in communicating with peers and different levels of users.

5

Required

Skilled documenting processes.

4

Required

Skilled in performing remote support trough diagnostic techniques and pertinent information gathering.

4

Required

Strong skills assisting with unit testing.

4

Preferred

Experience working on projects utilizing agile project management methodologies.

2

Preferred

Experience with Health and Human services


Requirements
System Analyst, SQL, PL/SQL, HHSC, CRM

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