Customer Service Associate
1 month ago
Your Compass in the Health & Fitness Journey
Total Shape is a community dedicated to making the pursuit of a healthier lifestyle both achievable and straightforward. At Total Shape, we pride ourselves on delivering comprehensive information tailored to your health and fitness journey. Our mission is to help you make informed decisions that expedite your path to your health and fitness goals.
Since 2003, our dedicated team has worked hard to create an exhaustive library of thorough and reliable information. Our team of 60+ team of writers, special contributors, fact checkers and medical reviewers are health and fitness experts , including registered dietitians, nutritionists, board accredited medical doctors, certified personal trainers, qualified coaches, and professional athletes who write, fact check, review and constantly update our collection of 2,000+ articles.
The Role
Your responsibilities will include:
- Respond to calls and emails and answer customers’ questions and concerns about products and services.
- Provide information and guidance about product features, pricing, availability and promotions.
- Process orders, payments and refunds and track deliveries.
- Respond to complaints and issues and escalate them when needed.
- Follow up with customers and collect feedback.
- Keep accurate and up-to-date records of customer experiences and transactions in your CRM system.
- Collaborate with others in your team and department to deliver the highest quality of customer service.
Ideal Profile
- High school diploma or equivalent
- At least 3 years of experience in customer service, preferably in a related industry
- Proficient in using common office software systems such as Excel
- Excellent phone etiquette and communication skills, both verbal and written
- Strong customer service and problem-solving skills, with the ability to handle difficult situations and customers
- Ability to work independently and as part of a team
- Attention to detail and accuracy
- Willingness to learn and adapt to changing customer needs and preferences
What's on Offer?
- Flexible working options
- Fantastic work culture
- Leadership Role
-
Customer Service Associate
4 weeks ago
India Zodiac Hr Consultants Full time**Roles and Responsibilities** - Handling Store In Manager Absence - Stock Inward Outward, - Global Count, - Jobknowledge encompasses both Technical as well as Business knowledge,performance - Demonstrates understanding of the processes and adheres to thesame. - Adapts readily to a change in process. Shows keenness in learning new - processes to improve...
-
Customer Service
1 month ago
India MyGlit Full time**Role**:Customer Service Exec -(Chat) **Timings**:Day Shift **Industry**:BPO **Functional Area**:ITES / BPO / Operations / Customer Service / Telecalling Key Skills: Customer Service - Vacancy in Pampanga City Company Remark: Account: US ONLINE FOOD DELIVERY Start date: May 11,18,24 Headcount 110 Temporary WFH Qualification: Qualifications: - 1 year...
-
Associate Customer Service Manager
1 month ago
india IDFC FIRST Bank Full timeJob Title – Associate Customer Service Manager Place of work – Haryana Business Unit - Retail Banking Function - Operations Job Purpose : The role entails managing and scaling up the retail banking business for the branch managing operations and resources in the most cost efficient and technology effective manner. The...
-
Customer Service Representative
8 hours ago
india Live Connections Full timeGreetings from Live Connections! Our leading BPO client is seeking enthusiastic individuals to join their team as Customer Service Associates for an exciting gaming process!! Position: Customer Service Associate Process : International Voice Process Location: Gachibowli, Hyderabad Shifts: 24/7, Rotational Shifts (Flexibility for US late-night shifts...
-
Customer Service Associate
1 month ago
india Snaphunt Full timeThe Offer Flexible working options Fantastic work culture Leadership Role The Job Your responsibilities will include: Respond to calls and emails and answer customers’ questions and concerns about products and services. Provide information and guidance about product features, pricing, availability and promotions. Process orders, payments and refunds...
-
Customer Success Associate
4 weeks ago
India Data Intensity Full timeThe Customer Success Associate is a vital member of the customer success team, responsible for ensuring the success and satisfaction of our valued customers. This role is focused on building strong relationships with clients, addressing their needs, and driving customer retention and growth. **In combination with**: - Ability to act as a consultant,...
-
Customer Engagement Associate
2 days ago
india Kaizen Full timeKAIZEN Asset Management Services is a leading property management firm in Dubai, founded in 2006. As the first ISO 9001:2015 certified provider, KAIZEN AMS offers comprehensive solutions in Property Management, Community Management, Owner Affairs, Unit Management, and Handover Services. With an asset management portfolio valued at AED 19 billion across 130+...
-
Customer Engagement Associate
2 days ago
India KAIZEN Asset Management Services Full timeKAIZEN Asset Management Services is a leading property management firm in Dubai, founded in 2006. As the first ISO 9001:2015 certified provider, KAIZEN AMS offers comprehensive solutions in Property Management, Community Management, Owner Affairs, Unit Management, and Handover Services. With an asset management portfolio valued at AED 19 billion across 130+...
-
Customer Engagement Associate
2 days ago
India KAIZEN Asset Management Services Full timeKAIZEN Asset Management Services is a leading property management firm in Dubai, founded in 2006. As the first ISO 9001:2015 certified provider, KAIZEN AMS offers comprehensive solutions in Property Management, Community Management, Owner Affairs, Unit Management, and Handover Services. With an asset management portfolio valued at AED 19 billion across 130+...
-
Customer Service
1 week ago
india Hirehub Management Sdn. Bhd. Full timeJob Description Position Overview: We are seeking a highly motivated and enthusiastic individual to join our team as an Aesthetic Customer Service Representative. In this role, you will be responsible for providing exceptional customer service to clients in the aesthetic industry. Your primary goal will be to ensure a positive and memorable experience for...
-
Customer Support Associate
1 month ago
india We Hire Full timehiring customer support associate rotati0onal shift 6 pm - 2am(us) pick and drop only one side (after 9:30) voice process international 23k in hand travell allowance 1750 if used company trans solving queries delivery and all
-
Customer Success Associate
5 days ago
india Stealth Startup Full timeJob Title: Customer Success Associate / Customer Success Manager Company: Well funded Stealth Startup in Bangalore Job Description: We are seeking a proactive and customer-centric Customer Success Associate to join our startup. This role is crucial in ensuring the successful onboarding and retention of our customers, particularly within the D2C and...
-
Allied Healthcare Customer Service Associates
4 weeks ago
India MyGlit Full time**Role**:Customer Service Exec -(NonTechnical) **Timings**:Shifting Schedule (Permanent) **Industry**:BPO **Process**:Voice **Functional Area**:ITES / BPO / Operations / Customer Service / Telecalling **Work Mode**:Work from office Key Skills: Call Center - **Company Remark**: Allied Healthcare-Project Allied Health Graduate **Salary**: 14k-16k Good...
-
HubSpot Specialist
1 month ago
india Right Customer Full timeWe are seeking a HubSpot Specialist, a crucial role in enhancing our marketing, sales, and customer service efforts. In this position, you will be the maestro of our HubSpot environment, leveraging its full suite of tools to streamline processes, optimize customer interactions, and drive business growth. Your expertise will be instrumental in deploying...
-
Senior Associate
3 weeks ago
india Corporation Service Company Full timeSenior Associate, Accounting & Reporting (IFRS & Consolidation) Location: Bangalore Vacancy type: Permanent This role requires: Practical experience of IFRS, consolidation (as service provider) Book-keeping & preparation/ review of financial statements Preparation & review of management accounts Assistance with financial...
-
india Language Recruiters Full timeJob Description Are you a dynamic and enthusiastic individual fluent in Dutch , with a passion for travel and a flair for customer care? We’ve got just the opportunity for you! A vibrant travel company, nestled in the scenic paradise of Cape Town, South Africa is searching for a Dutch speaking Marketing Customer Care Associate to embark on a journey...
-
Associate Computer Services Engineer
1 month ago
india Spectrum Consultants India Private Limited Full timeAssociate Computer Services Engineer Summary Experience Required: 0 - 2 YearsJob Term: PermanentLocation: GujaratCategory: Networking /System Administration /Technical SupportMicron's Assembly And Test Manufacturing Facility in Gujarat.Responsibilities:Define, design and implement core system hardware and operating system solutions and maintain...
-
india Foundever Full timeCustomer Service Professional with Spanish and English Req ID#: 383517 Warsaw, Poland, PL Job Description: About Us Join our team at Foundever! Customer Service Specialist with Spanish and English Location: Warsaw Your daily tasks: ✅ Providing the highest level of customer service (Chat/E-mail/Phone); ✅ Answering incoming...
-
Customer Service Manager
1 month ago
india WSAudiology Full time(a few high level lines to describe the mission of the role) What you will do Supervising day-to-day operations in the customer service department. Manage a team of 20 customer service executives. Knowing products inside and out so that customer queries can be answered. Improve customer service experience, create engaged customers and facilitate...
-
Customer Service Representative
1 week ago
india JobsPassport Full timeJob Description TokyoTech Co., Ltd. is hiring a Customer Service Representative to assist customers with inquiries and provide exceptional service.Roles and Responsibilities: Respond to customer inquiries via phone, email, or chat. Provide information about products/services and resolve customer issues. Escalate complex cases to appropriate departments....