Senior Academic Counsellor

10 hours ago


Kochi, India XYLEM LEARNING Full time

Role OverviewWe are looking for a passionate and motivated Senior Academic Counsellor - Sales to guide students in making well-informed academic and career choices. The role involves providing personalized counselling, supporting admissions, and ensuring students are enrolled in programs that align with their aspirations. The ideal candidate will possess strong communication skills, empathy, and a target-driven mindset.Key Responsibilities1. Student CounsellingProvide academic and career guidance to students and parents.Assess students’ interests, academic background, and goals to suggest suitable courses and pathways.Address queries related to programs, eligibility, outcomes, and career prospects.2. Program GuidanceExplain program structures, curriculum highlights, and learning outcomes clearly to students and parents.Stay informed about educational trends, new programs, and institutional policies.3. Follow-Up and ConversionEngage with prospective students through regular follow-ups via calls, emails, and meetings.Support students in completing documentation and enrolment formalities efficiently.Maintain a proactive approach to achieving high conversion rates.4. Target AchievementMeet and exceed monthly and quarterly enrolment and revenue goals.Develop and execute strategies to enhance admissions performance.5. CollaborationCoordinate with faculty, admissions, and marketing teams to ensure seamless counselling and onboarding.Represent the institution in webinars, seminars, and other outreach events.6. Record MaintenanceMaintain accurate records of counselling interactions, enquiries, and conversions.Prepare and present periodic reports on counselling performance and outcomes.Qualifications & ExperienceBachelor’s degree in any disciplineExperience in academic counselling, telesales, or the education sector is desirable.Key SkillsExcellent verbal and written communication.Strong interpersonal and relationship-building abilities.Goal-oriented with persuasive and negotiation skills.Empathetic and student-focused approach.



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