IT Support Engineer

4 days ago


Vaishali Nagar, India Orufy Technologies Private Limited Full time

Opportunities Details:

  • Profile: Technical Support Engineer
  • Experience: Freshers
  • Office Hours: 9 Hours
  • Office Timings: 09:30 AM - 06:30 PM and 06:30 PM - 03:30 AM
  • Work Mode: Hybrid
  • Office Shift: Morning Shift - WFO and Night Shift - WFH
  • Working Days: 5 Days
  • Job Location: Jaipur
  • Compulsory: Technical Background - BCA, MCA, B.Tech (CS), M.Tech (CS)

Roles and Responsibilities:

  • Assist customers by understanding their needs and providing accurate information.
  • Guide customers through step-by-step solutions to resolve their technical issues.
  • Offer training and demonstrations to end-users on product functionality and best practices.
  • Work with development, quality assurance, and IT teams to resolve complex issues.
  • Provide regular reports on recurring issues, response times, and customer satisfaction metrics.

Shift Details:

  • Employees in this role will follow an alternate shift schedule. They'll be given 2 weeks off at any time, and during the day shift, they'll work from the office. In the evening shift, they'll work from home.

Requirements for the profile:

  • Candidates must demonstrate fluency in English communication.
  • Candidates should only appear for an interview if they are genuinely interested in advancing their careers in the fields of Business Development Executive (BDE) or Technical Support.

Job Type: Full-time

Pay: ₹10, ₹30,000.00 per month

Application Question(s):

  • Are you from a technical background?
  • What is your expected CTC?
  • What is your hometown location?
  • What is your total experience in Technical Support?
  • What is your current CTC?

Work Location: In person


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