
IT Support Engineer
4 days ago
Opportunities Details:
- Profile: Technical Support Engineer
- Experience: Freshers
- Office Hours: 9 Hours
- Office Timings: 09:30 AM - 06:30 PM and 06:30 PM - 03:30 AM
- Work Mode: Hybrid
- Office Shift: Morning Shift - WFO and Night Shift - WFH
- Working Days: 5 Days
- Job Location: Jaipur
- Compulsory: Technical Background - BCA, MCA, B.Tech (CS), M.Tech (CS)
Roles and Responsibilities:
- Assist customers by understanding their needs and providing accurate information.
- Guide customers through step-by-step solutions to resolve their technical issues.
- Offer training and demonstrations to end-users on product functionality and best practices.
- Work with development, quality assurance, and IT teams to resolve complex issues.
- Provide regular reports on recurring issues, response times, and customer satisfaction metrics.
Shift Details:
- Employees in this role will follow an alternate shift schedule. They'll be given 2 weeks off at any time, and during the day shift, they'll work from the office. In the evening shift, they'll work from home.
Requirements for the profile:
- Candidates must demonstrate fluency in English communication.
- Candidates should only appear for an interview if they are genuinely interested in advancing their careers in the fields of Business Development Executive (BDE) or Technical Support.
Job Type: Full-time
Pay: ₹10, ₹30,000.00 per month
Application Question(s):
- Are you from a technical background?
- What is your expected CTC?
- What is your hometown location?
- What is your total experience in Technical Support?
- What is your current CTC?
Work Location: In person
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