Service Engineer

1 day ago

Indore, India Ganit Star Engineering Full time

Role & responsibilities

Service Engineer (LED Lights)

Position: Service Engineer LED Lights
No. of Positions: 01
Preferred Candidate: Male
Base Location: Indore
Coverage Areas: Maharashtra, Rajasthan, Nimar & Malwa regions
Experience Required: Minimum 23 years in light repairing, touring, and service-related roles in LED lights or similar products
Travel Requirement: 1518 days per month
Salary Range: 2.40 LPA – 2.64 LPA (CTC)

Key Duties & Responsibilities

  • Respond promptly to customer complaints and service requests.
  • Evaluate, troubleshoot, and resolve technical issues related to LED lighting products.
  • Assist in installation, testing, and commissioning of equipment at client sites.
  • Analyze inspection reports/findings and provide effective solutions.
  • Work in coordination with technical sales engineers for product demonstrations and support.
  • Monitor and record product performance during and after installation.
  • Maintain service logs, product manuals, and provide customers with timely reports and feedback.
  • Develop and maintain strong customer relationships to ensure satisfaction and loyalty.
  • Identify common issues/complaints and report them to management for product improvements.
  • Provide both on-site and off-site corrective and preventive maintenance.
  • Ensure compliance with company service quality standards and safety guidelines.

Candidate Profile

  • Hands-on experience in LED lights repairing, service, and maintenance.
    Strong problem-solving and troubleshooting skills
  • Willingness to travel extensively (15–18 days/month).
  • Good communication and customer handling skills.
  • Self-motivated, disciplined, and capable of working independently.
  • Two-wheeler license preferred.

Benefits

  • Competitive salary package (as per experience).
  • Travel allowances and service incentives.
  • Opportunity for technical learning and career growth.

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