Application Support Engineer

2 days ago

Bengaluru, India Consilio LLC Full time

Overview :As a part of Global Support Services, the Application Support Engineer will technical support key eDiscovery systems including industry wide applications as well as a suite of internal solutions that set Consilio as the leader in what we do. his role requires a strong aptitude for troubleshooting, independent problem-solving, and a solid understanding of enterprise application architecture. The engineer will work both independently and collaboratively within a global team to ensure application stability, performance, and continuous improvement. Responsibilities Troubleshoot and resolve complex application issues across multiple layers (web server, application server, database). Monitor and maintain uptime, scalability, and performance of eDiscovery platforms and custom-built solutions. Analyze logs and system behavior using tools like Event Viewer, IIS Manager, and SQL Server Management Studio. Respond to support tickets within defined SLAs, providing clear communication and effective resolutions. Collaborate with cross-functional teams including Data Operations, Project Management, DBA, and Infrastructure. Document troubleshooting steps, solutions, and best practices Continuously learn and adapt to new technologies and internal tools. Use scripting and query languages (., PowerShell, T-SQL, JavaScript) to automate tasks and solve unique problems. Participate in after-hours testing and support rotations as part of a 24/7 global support model. Qualifications Education: Bachelor’s degree in Computer Science, Information Systems, or equivalent experience. Experience: 4+ years of experience in technical support or application engineering roles. 3+ years of experience with Relativity or similar eDiscovery platforms. Proficient in Microsoft SQL Server, with the ability to write basic to intermediate T-SQL queries. Comfortable working in Linux environments, including use of the command line interface (CLI). Practical experience with scripting tools such as PowerShell and RegEx for automation and troubleshooting. Skilled in using diagnostic and administrative tools such as Event Viewer, IIS Manager, and SQL Server Management Studio. Consilio’s True North Values ExcellenceWe strive to make every client our advocate PassionWe DO because we CARE CollaborationWe win together through teamwork and communication AgilityWe flex, adapt and embrace change PeopleWe value, respect and invest in our teammates VisionWe create clarity of purpose and a clear path forward Consilio, LLC is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

  • Application Support Engineer

    1 week ago

    Bengaluru, Karnataka, India Whitefield Careers Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Job Title: Application Support Engineer Overview The Application Support Engineer plays a crucial role in ensuring the smooth operation and optimization of software applications within the organization. This position is pivotal in bridging the gap between software development and end users by providing essential technical support, troubleshooting issues, and...

  • Application Support Engineer

    1 day ago

    Bengaluru, India Millims Full time

    Shifts- UK Shifts Work Location Bangalore Bagmane Office Should work from Office Notice Period Only Immediate Joiners L1/L2 Application Support Engineer - 2-5 years experience in L1/L2 L1/L2 Application Support Engineer - 2-5 years experience in L1/L2 Application support, Troubleshooting with Low Dev or coding experience, .NET, SQL , MS-SQL Database, IIS,...

  • Application Support Engineer

    1 week ago

    Bengaluru, Karnataka, India Infogain Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    ROLES & RESPONSIBILITIESKey ResponsibilitiesVendor-Level Support: Providing specialized support for a vendor's specific products and services, often the final point of escalation for complex issues.Deep Technical Resolution: Troubleshooting and resolving software issues that L3 teams cannot resolve.Collaboration with Product Teams: Working closely with...

  • Application Support Engineer

    1 week ago

    Bengaluru, Karnataka, India Infogain Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Roles & ResponsibilitiesKey ResponsibilitiesVendor-Level Support: Providing specialized support for a vendor's specific products and services, often the final point of escalation for complex issues.Deep Technical Resolution: Troubleshooting and resolving software issues that L3 teams cannot resolve.Collaboration with Product Teams: Working closely with...

  • Application Support Engineer

    2 weeks ago

    Bengaluru, India TALENTON TECHNOLOGY SERVICES PRIVATE LIMITED Full time

    Job Duties and Responsibilities - Able to perform effective Incident Management from incident start through resolution, partnering with Development to determine root causes, and driving rigorous Problem Management to follow through on actions - Proactive issue identification and resolution - Own the production environment, monitoring availability and...

  • Application Support Engineer

    1 week ago

    Bengaluru, Karnataka, India Infogain Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    ROLES & RESPONSIBILITIESAdvanced Troubleshooting:Diagnose and resolve complex software and system issues escalated from L1 support, requiring deeper technical expertise.Incident & Problem Management:Take ownership of incidents from investigation to resolution, including performing root cause analysis to prevent recurrence.Application Monitoring &...

  • Application Support Engineer

    1 week ago

    Bengaluru, Karnataka, India TALENTON TECHNOLOGY SERVICES PRIVATE LIMITED Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Job Duties and Responsibilities - Able to perform effective Incident Management from incident start through resolution, partnering with Development to determine root causes, and driving rigorous Problem Management to follow through on actions - Proactive issue identification and resolution - Own the production environment, monitoring availability...

  • Application Support Engineer

    1 week ago

    Bengaluru, Karnataka, India ABI Health Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Title : Application Support EngineerJob DescriptionWe are looking for an Application Support Engineer to join our team. The ideal candidate should be flexible to work in a 24/7 shift environment, possess strong communication and troubleshooting skills, and be able to quickly adapt to new tools, technologies, and processes. This role involves handling...

  • Applications Support Engineer

    2 weeks ago

    Bengaluru, India Nvent.com Full time

    Were looking for people who put their innovation to work to advance our success and their own. Join an organization that ensures a more secure world through connecting and protecting our customers with inventive electrical solutions.What You Will Experience In This Position :- Understand the challenges faced by prospects, customers, and the industry in...

  • Application Support Engineer

    2 weeks ago

    Bengaluru, Karnataka, India Consilio LLC Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    About company:Consilio stands as the global leader in eDiscovery, document review, flexible legal talent, and legal advisory & transformation consulting services. With its Consilio Complete suite of capabilities, the company empowers multinational law firms and corporations using innovative software, cost-effective managed services, and deep legal and...