Information Technology Network Administrator

1 day ago

Hyderabad, Telangana, India iKeva Full time

●IT support for Internal Staff & Clients.

●Ensure the uptime of 99.5% for IT support & Devices which includes Firewalls, Routers, Network Switches, Wifi Controllers, ISP Internets & IP Telephony equipment.

●Good Understanding of Sophos or Fortinet Firewall Setup & Policies Configuration, Network switching/routing Configuration & Network outage management skills.

●Fault finding, troubleshooting, issue resolution and fault escalation within agreed SLA's (Remotely) flexibility.

●Work in tandem with L2 / L3 to resolve escalated issues.

●Work closely with IT Manager and team on assigned opportunity to deliver a feasible solution

●Be a guided example and a mentor in the team.

●Maintain Asset Inventory and ensure timely updates to asset Inventory.

●Vendor Management.

●Well versed with Desktop Hardware & OS support.

●Good Communication & Writing Skills.

●Should be a SOPC for the Centre as and when needed to handle IT & Other issues as well.

Skill Set

●Networking, LAN Crimping, IP Addressing, Sub-netting, VLAN, Trunking, Network Troubleshooting, Operating System, Drivers & Software installation, Desktop Troubleshooting, Data backup & Restore, CCTV Setup, Access Control Devices, Office 365 & G-Suite. Will be an added advantage if having knowledge on IP Telephony.

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