Sr. Program Manager, SEPO Transformation

1 month ago

hyderabad, India ADCI HYD 16 SEZ Full time
Have you ever thought about what it takes to detect and prevent fraud among hundreds of millions of e-Commerce transactions in different countries? What would you do to create a trusted marketplace where millions of buyers and sellers can safely transact online? What kinds of processes and systems would you build to maximize customer satisfaction? Amazon is seeking a Sr Program Manager who will be responsible for strategic solutions to improve customer experience and optimize resource through innovative ideas.
Our overall mission is simple: We want Amazon to be the place where our customers can find, discover and buy anything online. Whatever our customers want, we will find the means to deliver it. With your help, Amazon will continue to enable people to discover new worlds. This is your chance to make history.
We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build trust of our customers and sellers. Amazon hires the brightest minds, are you one of them?
At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and intelligence driven people. The ideal candidate is expected to operate with significant autonomy and discretion, influences internal & external teams. The candidate will possess leadership experience in the process improvement and projects management skills to lead a high performing team across the globe as manager of managers. The individual must be capable to support and own proactive strategic initiatives to address customer facing challenges and drive high stake initiatives across TSE. In this role you will experience a wide range of problem solving situations.
Key job responsibilities
You must be able to:
• Develop and execute on strategy initiatives for large, complex engagement and support programs, including project management.
• Lead advanced analysis to drive insights that ensure that the experiences we create will best support program success and scale
• Demonstrate leadership ability to influence and drive major changes for good in a large scale environment
• Host project review meetings with site Sr. Leadership and highlight roadblocks/ changes in the plan along with impact on operations/finance.
• Identify and track success metrics to improve and impact business outcomes
• Build working relationships across global stakeholder groups, such as HR, business leaders, Ops Leaders and Program teams
• Support the development of team-wide standards for planning and executing on projects.
• Continuously improves team processes and routines.
• Understand and communicate the department’s vision to stakeholders/sponsors.
• Set clear expectations and builds robust launch plans for the program.
• Ability to set the vision, direction, and culture of the team by managing individual and team performance expectations and goals
• Set objectives for the program and enable achievement Ops Transformation goals.
We are open to hiring candidates to work out of one of the following locations:
Hyderabad, TS, IND

BASIC QUALIFICATIONS

- 5+ years of working cross functionally with tech and non-tech teams experience
- 5+ years of program or project management experience
- 5+ years of delivering cross functional projects experience
- Experience defining program requirements and using data and metrics to determine improvements

PREFERRED QUALIFICATIONS

- 2+ years of driving process improvements experience
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

  • Program Manager I, SEPO

    1 month ago

    hyderabad, India ADCI HYD 16 SEZ Full time

    At Amazon, we're working to be the most customer-centric company on earth. We are looking for exceptionally talented and motivated people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history. We are looking for an exceptional leader who is passionate to deliver best in class Customer Experience, who...

  • Program Manager I, SEPO

    1 month ago

    Hyderabad, India ADCI HYD 16 SEZ Full time

    At Amazon, we're working to be the most customer-centric company on earth. We are looking for exceptionally talented and motivated people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history. We are looking for an exceptional leader who is passionate to deliver best in class Customer Experience, who...

  • Manager II, Program Mgmt, SEPO WFM

    2 weeks ago

    Hyderabad, India ADCI HYD 16 SEZ Full time

    Have you ever thought about what it takes to detect and prevent fraud among hundreds of millions of e-Commerce transactions in different countries? What would you do to create a trusted marketplace where millions of buyers and sellers can safely transact online? What kinds of processes and systems would you build to maximize customer satisfaction? Amazon is...

  • Manager II, Program Mgmt, SEPO WFM

    2 weeks ago

    hyderabad, India ADCI HYD 16 SEZ Full time

    Have you ever thought about what it takes to detect and prevent fraud among hundreds of millions of e-Commerce transactions in different countries? What would you do to create a trusted marketplace where millions of buyers and sellers can safely transact online? What kinds of processes and systems would you build to maximize customer satisfaction? Amazon is...

  • Manager II, Program Mgmt, SEPO WFM

    2 weeks ago

    Hyderabad, India ADCI HYD 16 SEZ Full time

    Have you ever thought about what it takes to detect and prevent fraud among hundreds of millions of e-Commerce transactions in different countries? What would you do to create a trusted marketplace where millions of buyers and sellers can safely transact online? What kinds of processes and systems would you build to maximize customer satisfaction? Amazon is...

  • Sr Program Manager

    2 months ago

    hyderabad, India ADCI HYD 13 SEZ Full time

    This position will be focussed on three major workstreams 1. Work with Country Flex teams, Tech, ER, Legal, SDS and other last-mile stakeholders to build and launch DP feedback close-looping mechanisms WW. 2. Be responsible for driving long term programmatic solutions with last-mile teams based on DP pain-points identified through the various VOD listening...

  • Sr Program Manager

    2 months ago

    Hyderabad, India ADCI HYD 13 SEZ Full time

    This position will be focussed on three major workstreams 1. Work with Country Flex teams, Tech, ER, Legal, SDS and other last-mile stakeholders to build and launch DP feedback close-looping mechanisms WW. 2. Be responsible for driving long term programmatic solutions with last-mile teams based on DP pain-points identified through the various VOD listening...

  • Program Manager, Digital Transformation

    2 months ago

    Hyderabad, India Micron Full time

    Our vision is to transform how the world uses information to enrich life for all. Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. JR47398 Program Manager, Digital Transformation -...

  • Program Manager, Digital Transformation

    2 months ago

    hyderabad, India Micron Full time

    Our vision is to transform how the world uses information to enrich life for all. Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. JR47398 Program Manager, Digital Transformation -...

  • Sr. Product Line Manager

    2 months ago

    hyderabad, India Micron Full time

    Our vision is to transform how the world uses information to enrich life for all. Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. JR45867 Sr. Product Line Manager Do you want to...

  • Sr. Product Line Manager

    2 months ago

    Hyderabad, India Micron Full time

    Our vision is to transform how the world uses information to enrich life for all. Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. JR45867 Sr. Product Line Manager Do you want to join...

  • Sr. Program Manager, ShipTech

    1 month ago

    Hyderabad, India ADCI HYD 13 SEZ Full time

    Looking for a career at a company that seeks to be Earth’s most customer-centric company? If so, come join us at Amazon.ShipTech is the connective tissue, which connects Transportation Service Providers, First Mile, Middle Mile, and Last Mile to facilitate the shipping of billions of packages each year. Due to criticality of the ShipTech systems,...

  • Sr. Program Manager, ShipTech

    4 weeks ago

    hyderabad, India ADCI HYD 13 SEZ Full time

    Looking for a career at a company that seeks to be Earth’s most customer-centric company? If so, come join us at Amazon.ShipTech is the connective tissue, which connects Transportation Service Providers, First Mile, Middle Mile, and Last Mile to facilitate the shipping of billions of packages each year. Due to criticality of the ShipTech systems,...

  • Principal Program Manager

    5 days ago

    hyderabad, India Skillsoft Full time

    At Skillsoft, we propel organizations and people to grow together through transformative learning experiences. We believe every team member has the potential to be AMAZING. Join us in our quest to transform learning and help individuals unleash their edge. OVERVIEW: Digital and Information Technology is seeking a motivated and detail-oriented...

  • Principal Program Manager

    5 days ago

    Hyderabad, India Skillsoft Full time

    At Skillsoft, we propel organizations and people to grow together through transformative learning experiences. We believe every team member has the potential to be AMAZING. Join us in our quest to transform learning and help individuals unleash their edge. OVERVIEW: Digital and Information Technology is seeking a motivated and detail-oriented...

  • Transformation Consultant

    1 week ago

    hyderabad, India Swiss Re Full time

    Location: Bangalore, Hyderabad Corporate Title: Assistant Vice President Reporting to: Head Transformation Swiss Re Solutions Division: Swiss Re Solutions About Swiss Re The Swiss Re Group is one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the...

  • Sr. Program Advisor Asst. Manager

    2 months ago

    hyderabad, India Sathguru Management Consultants Full time

    Position : Sr. Program Advisor / Asst. Manager (Sales & Mktg, Executive Education) Experience: 4 – 5 yrs. Qualification : MBA – Marketing Location : Hyderabad The linkage with Cornell University is reinforced by Sathguru’s own thirty five years of long successful strategic interventions in the areas of agri-business, life sciences, hospitality...

  • Sr Technical Program Manager

    1 week ago

    Hyderabad, Telangana, India ServiceNow Full time

    Company DescriptionAt ServiceNow, our technology facilitates global productivity, and our team makes it happen. We work swiftly since the world can't hold on, and we innovate uniquely for our clients and communities. By joining ServiceNow, you become part of a driven team of change creators with a constant thirst for knowledge and innovation. We understand...

  • Transformation Manager

    5 days ago

    Hyderabad, India Genpact Full time

    Role: Source to Contract SME (Black Belt Role) Position: Manager Location: Either Bangalore or Hyderabad, India ( RTO Mandatory ) Welcome to the relentless pursuit of better. Genpact is inviting applications for a Subject Matter Expert (SME) in source to contract domain (Black Belt role) in the Operational Excellence & Transformation (OET) team...

  • Sr.Manager,Program Management, ROC

    2 months ago

    Hyderabad, India ADCI HYD 13 SEZ Full time

    As Sr. Manager, you will work as a senior leader within the WW ROC operations for NA and EU geographies. The leader is expected to lead a large team (500+) of transportation Associates and manage the internal and external stakeholders for their program. You are expected to lead by example to drive amazon's culture in their organization. You will manage and...