Human Resources Business Partner

4 weeks ago


Chennai, India Chargeback Gurus Full time

HR Business Partner with experience building and leading “entire hire to retire” processes. Must establish and maintain a people centric culture and possess maturity to interact and influence a strong executive team and key stakeholders.

Responsibilities

  • Serves as a business partner/advisor to the business stakeholders regarding organizational and key management directives.
  • Maintains strong partnerships with internal and external stakeholders to achieve Company goals and objectives.
  • Ensures compliance with laws and regulations relevant to HR practices, policies, and programs.
  • Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks, and ensuring regulatory compliance.
  • Ensures recruiting and retention strategies meet the human capital needs of the company; develops terms for new hires, promotions, and transfers. This would require collaborating with the Talent Acquisition Lead.
  • Maintains a robust talent management process; provides guidance and input on business unit restructures, workforce planning and succession planning.
  • Maintains a robust performance management process that fosters a culture of high performance, coaching and candid feedback; provides day-to-day performance management guidance to line management (e.g., coaching, counselling, career development, disciplinary actions).
  • Manages and resolves complex employee relations issues. Conducts effective, thorough, and objective investigations.
  • Champions diversity efforts across the Company.
  • Drives talent & employee engagement initiatives as per business requirements.
  • Identify the process gaps or best practices to be incorporated in business partnering and operations side.
  • Work closely with HR Leadership to understand the business priorities and act accordingly.
  • Comply with laid down SLAs, TATs, etc., to offer seamless employee experience.
  • Work as a sounding board and guiding hand in all matters of HR, organization development and policy amendment.


Qualifications

  • Strong business acumen (FinTech experience preferred).
  • Demonstrated change management and project management capabilities.
  • Excellent communication and presentation skills.
  • Strong analytical and problem-solving skills.
  • Proven stakeholder management and ability to develop strong working relationships across the Company.
  • Influence and Negotiation, ability to read a situation and act in a direct, forceful yet diplomatic manner to develop trust and openness of business stakeholders to consider alternatives.
  • Familiarity with data collection methods, both quantitative and qualitative; ability to set up and track relevant HR metrics and KPIs and use them to drive business results.
  • Excellent time management skills with a proven ability to meet deadlines.
  • Proficient with Microsoft Office Suite or related software.
  • Minimum of 8 years of experience as a HR Business Parter.
  • Deep knowledge of multiple human resource disciplines, including compensation practices, organizational diagnosis, diversity, performance management, and federal and state respective employment laws.
  • MBA in Human Resources (HR) required.


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