![Excis Compliance ltd](https://media.trabajo.org/img/noimg.jpg)
L1 Desktop Support Engineer
4 weeks ago
Reading error codes flashed up on the device
•
Swapping out hardware
•
Tracing faults using diagnostic devices and software
•
Upgrading components
•
Assisting the support staff of other service-providers
•
May require some staggered shifts
•
Will require some travel to sites
•
Other duties may be assigned
•
Inventory Management
•
Supervise the flow of company’s stocked goods
•
Keep a detailed record of each new or returned goods as it enters or leaves the stockroom.
•
Control and oversee ordering inventory, storage of inventory, and control the amount of goods
•
Update the record file
•
Common inventory management techniques knowledge
•
Daily, Weekly and Monthly Reporting on IT Stock.
•
Must be able to produce trend analysis report on common failures on end user devices.
Requirements ·
Years of experience:
Intermediate, typically 2 to 4 years of applied skills and experience·
Supplier resources have completed industry standard training and certifications to include A+ certification or have equivalent work experience at a minimum of 3 years.·
Completion of required training and certifications or have equivalent work experience at a minimum of 3 years. to perform warranty hardware repair of HP, Dell, and Lenovo devices including warranty parts ordering, repair/replacement, and defective part return.·
Working technical knowledge of Windows operating systems to allow for resolution of issues, or full rebuild of the PC using client specific documentation provided by the client.·
Familiarity with OSX, iOS, and Android operating systems in order to provide best-effort support to End users using related devices.·
Working technical knowledge of Microsoft Office Products, antivirus products, desktop services to allow for resolution of software application issues.·
Ability to utilize provided knowledge article to resolve issues with client specific applications.·
Customer-facing “soft skills” including strong verbal and written communications·
Ability to apply intermediate level of subject matter knowledge to solve a variety of common IT issues.·
Exercises independent judgment within defined practices and procedures to determine appropriate action.·
Acts as an informed team member providing analysis of information and limited project input.·
Evaluates unique circumstances and makes technical and procedural recommendations.·
Distinctive service and customer orientation·
Fluent English in spoken and written·
Conversational local language·
Close attention to detail, and ability to work independently, as well as part of a team, on multiple projects·
Must be able to handle multiple tasks and adjust priorities within deadlines
Requirements· Years of experience: Intermediate, typically 2 to 4 years of applied skills and experience · Supplier resources have completed industry standard training and certifications to include A+ certification or have equivalent work experience at a minimum of 3 years. · Completion of required training and certifications or have equivalent work experience at a minimum of 3 years. to perform warranty hardware repair of HP, Dell, and Lenovo devices including warranty parts ordering, repair/replacement, and defective part return. · Working technical knowledge of Windows operating systems to allow for resolution of issues, or full rebuild of the PC using client specific documentation provided by the client. · Familiarity with OSX, iOS, and Android operating systems in order to provide best-effort support to End users using related devices. · Working technical knowledge of Microsoft Office Products, antivirus products, desktop services to allow for resolution of software application issues. · Ability to utilize provided knowledge article to resolve issues with client specific applications. · Customer-facing “soft skills” including strong verbal and written communications · Ability to apply intermediate level of subject matter knowledge to solve a variety of common IT issues. · Exercises independent judgment within defined practices and procedures to determine appropriate action. · Acts as an informed team member providing analysis of information and limited project input. · Evaluates unique circumstances and makes technical and procedural recommendations. · Distinctive service and customer orientation · Fluent English in spoken and written · Conversational local language · Close attention to detail, and ability to work independently, as well as part of a team, on multiple projects · Must be able to handle multiple tasks and adjust priorities within deadlines
-
Desktop Support Engineer L1
3 weeks ago
Delhi, India Excis Compliance ltd Full timeJob DescriptionResponding to client support requests.Contacting clients to find out the nature of the problem.Travelling to the client’s location or connecting via remote link.Troubleshooting hardware and software issues.Installing and maintaining hardware and computer peripherals.Installing and upgrading operating systems and computer...
-
Desktop Support Engineer L1
6 days ago
Delhi, Delhi, India Excis Compliance ltd Full timeJob DescriptionResponding to client support requests.Contacting clients to find out the nature of the problem.Travelling to the client's location or connecting via remote link.Troubleshooting hardware and software issues.Installing and maintaining hardware and computer peripherals.Installing and upgrading operating systems and computer...
-
Desktop Engineer
3 weeks ago
Delhi, India fccsingapore Full timeJob DescriptionOn behalf of one of its clients, in the banking sector, the French Chamber of Commerce is looking for aDesktop Engineer .The Desktop Engineer will serve as a Technical RUN engineer, providing workstation support in ASIA for our banking client. In this role, you will be responsible for handling and resolving all production support activities...
-
Desktop Engineer
1 month ago
Delhi, India fccsingapore Full timeJob DescriptionOn behalf of one of its clients, in the banking sector, the French Chamber of Commerce is looking for aDesktop Engineer .The Desktop Engineer will serve as a Technical RUN engineer, providing workstation support in ASIA for our banking client. In this role, you will be responsible for handling and resolving all production support activities...
-
Desktop Engineer
6 days ago
Delhi, Delhi, India fccsingapore Full timeJob DescriptionOn behalf of one of its clients, in the banking sector, the French Chamber of Commerce is looking for aDesktop Engineer .The Desktop Engineer will serve as a Technical RUN engineer, providing workstation support in ASIA for our banking client. In this role, you will be responsible for handling and resolving all production support activities...
-
Desktop Support Technician L1 IT
2 weeks ago
Delhi, India Excis Compliance ltd Full timeJob DescriptionResponding to client support requests.Contacting clients to find out the nature of the problem.Traveling to the client’s location or connecting via remote link.Troubleshooting hardware and software issues.Installing and maintaining hardware and computer peripherals.Installing and upgrading operating systems and computer...
-
Desktop Support Technician L1 IT
1 month ago
Delhi, India Excis Compliance ltd Full timeJob DescriptionResponding to client support requests.Contacting clients to find out the nature of the problem.Traveling to the client’s location or connecting via remote link.Troubleshooting hardware and software issues.Installing and maintaining hardware and computer peripherals.Installing and upgrading operating systems and computer...
-
Desktop Support Technician L1
6 days ago
Delhi, Delhi, India Excis Compliance ltd Full timeJob DescriptionResponding to client support requests.Contacting clients to find out the nature of the problem.Troubleshooting hardware and software issues.Installing and maintaining hardware and computer peripherals.Installing and upgrading operating systems and computer software.Troubleshooting networking and connection issues.Advising on software or...
-
Desktop Support Technician L1
3 weeks ago
Delhi, India Excis Compliance ltd Full timeJob DescriptionResponding to client support requests.Contacting clients to find out the nature of the problem.Troubleshooting hardware and software issues.Installing and maintaining hardware and computer peripherals.Installing and upgrading operating systems and computer software.Troubleshooting networking and connection issues.Advising on software or...
-
L1 Desktop Engineer
4 weeks ago
delhi, India TECEZE Full timeJob Description: As an L1 Support Engineer, you will be the first point of contact for our customers, providing technical assistance and support. You will troubleshoot issues, escalate problems as needed, and ensure timely resolution to customer inquiries. Your responsibilities will include:Customer Support: Responding to customer queries and issues via...
-
Desktop Support Executive
3 weeks ago
Delhi, Delhi, India Rupanshu Jain Creations Pvt.Ltd Full timeAble trouble shoot VPN, Office 365 etc Assist support staff with some field work Support end-point network connectivity installation and troubleshooting Provide phone provisioning and support including phone deployment and basic phone system administration IT Bar like support desk Order equipment, new Team member onboarding training. Role : Knowledge of MS...
-
Desktop Support Engineer
3 weeks ago
Delhi, India Birlasoft Full timeJob Title: Desktop Support EngineerLocation: Ratnagiri, MaharashtraExperience: 2-6 YearsJob Description:We are seeking a skilled Desktop Support Engineer to join our team and provide technical assistance and support for desktops, laptops, peripherals, and software applications used within our organization. The ideal candidate will possess a strong technical...
-
Desktop Support Engineer
4 weeks ago
Delhi, India Birlasoft Full timeJob Title: Desktop Support EngineerLocation: Ratnagiri, MaharashtraExperience: 2-6 YearsJob Description:We are seeking a skilled Desktop Support Engineer to join our team and provide technical assistance and support for desktops, laptops, peripherals, and software applications used within our organization. The ideal candidate will possess a strong technical...
-
Desktop Support Engineer
3 weeks ago
delhi, India D2N Solutions Full timeCompany DescriptionD2N Solutions specializes in providing Talent and Solutions to help companies build teams. They find leaders and team players who are experts in their domains to grow businesses and fit in their culture. The team consists of recruitment, compliance, finance, and marketing experts who understand the challenges faced in today's employment...
-
Desktop Support Engineer
3 weeks ago
delhi, India D2N Solutions Full timeCompany DescriptionD2N Solutions specializes in providing Talent and Solutions to help companies build teams. They find leaders and team players who are experts in their domains to grow businesses and fit in their culture. The team consists of recruitment, compliance, finance, and marketing experts who understand the challenges faced in today's employment...
-
L1 Desktop Engineer
6 days ago
Delhi, Delhi, India TECEZE Full timeJob Description: As an L1 Support Engineer, you will be the first point of contact for our customers, providing technical assistance and support. You will troubleshoot issues, escalate problems as needed, and ensure timely resolution to customer inquiries.Your responsibilities will include:Customer Support: Responding to customer queries and issues via...
-
Desktop Support Engineer
6 days ago
Delhi, Delhi, India D2N Solutions Full timeJoin D2N Solutions as a Desktop Support Engineer! D2N Solutions is a leading company in providing Talent and Solutions to help businesses thrive by building exceptional teams. Our dedicated team, comprised of recruitment, compliance, finance, and marketing experts, is committed to matching skilled professionals with organizations where they can...
-
Desktop Support Engineer
6 days ago
Delhi, Delhi, India Birlasoft Full timeJob Title: Desktop Support EngineerLocation: Ratnagiri, MaharashtraExperience: 2-6 YearsJob Description:We are seeking a skilled Desktop Support Engineer to join our team and provide technical assistance and support for desktops, laptops, peripherals, and software applications used within our organization. The ideal candidate will possess a strong technical...
-
Desktop Support L1/L2
2 months ago
Delhi, India Qtek Systems Full timeDescription:This position provides the second level of support to end users by handling service requests that have been escalated by lower tiers. Support will be provided onsite, remotely, over the phone, or via email. They will be required to develop solutions for network, desktop, and server problems. Should be able to handle issues related to all systems,...
-
Desktop Support Engineer
2 weeks ago
Delhi, India Multiversity Pvt. Ltd. Full timeJob DescriptionRole:Desktop Support EngineerExperience:1 to 2 years (Freshers can apply)Support Location:PuneJob Overview:Here at Multiversity GroupA Global eLearning Company, we are driven by the conviction that nurturing your workforce is a cornerstone of achieving exponential growth. We are looking to hire a talented and hardworking Desktop Support...