Buna Studio | Social Media Manager | new delhi

4 weeks ago

new delhi, India Buna Studio Full time

Position

Social Media & Communication Manager


Assets

Detail oriented, high organisational skills, self motivated


Brief

Experienced in social media management including Facebook, Instagram, Pinterest etc. including content creation and posting, communication management, influencer reach out, as well as keen to learn sales and order management, customer handling, new product launches on website, creating look-books, order sheets, buyer line-sheets, inventory management and website management. Knowledge of graphic design softwares such as Procreate and Illustrator would be an added advantage.


Job Description

  • Manage all customer relationships/communications (pre and post purchase) and provide excellent customer service
  • E-commerce backend management on Shopify
  • Manage all public, PR, bloggers and overseas buyer relationships
  • Online and offline order management & follow-ups
  • Coordination with merchandising team for timely dispatch of online orders
  • Assist in social media postings and queries
  • Assist customers at our physical store
  • Manage VM of store
  • Managing product launches on website
  • Website and store inventory management
  • Liaising with MBO's and third party vendors
  • Creating order list and handling customised client orders
  • Liaising with production and logistics team to ensure timely dispatch and delivery of orders.
  • Creating graphics for social media promotions.


Desired Candidate Profile

A highly self-motivated and sharp candidate with 2-5 years of job experience preferably with a designer women's wear fashion label or an export house with excellent command over English language, great inter-communication skills and good exposure to the fashion industry. The candidate should have calibre and competence to execute the above mentioned roles and responsibilities seamlessly and within the deadlines. The candidate must be a team player. The candidate must be a very good organizer and back-planner possessing the ability and drive to fulfil client commitments before deadline.


Job Location - New Delhi

Role – Social Media Management/Customer Communications/E-commerce Management

Industry Type – E-Commerce Retail

Functional Area – Social Media/Customer Relations

Employment Type - Full Time, Permanent

Key Skills: Good Organizer, Command over English Language, Natural Flair for Communication, Multi-Tasker, Daily Orders Management

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