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Software Development Manager, FBA WW Capacity and Planning

1 month ago


Bengaluru, Karnataka, India Amazon Full time
Sellers are a critical part of Amazon's ecosystem to deliver on our vision of offering the Earth's largest selection and lowest prices. These Sellers offer hundreds of millions of unique products providing a broad and diverse inventory of products from Books, Electronics and Apparel to Consumables and beyond. Fulfillment By Amazon enables Sellers to provide fast and efficient delivery to their customers using Amazon fulfillment services which stores, packs, ships and provides customer service for seller products. Sellers now make up the majority of the business on Amazon.com.
The leader will manage a team of software development engineers working on some of the world's most complex transportation, logistics and inventory challenges, building world class products to innovate on behalf of sellers in current and future Marketplaces. As a core member of the FBA technology leadership team, this leader will also work with software development teams and senior business leaders across Amazon to combine insight from sellers and business necessities into results for this high-volume, high-margin business via distributed computing solutions.
Objectives:
In the first 18 months, this leader will think differently and long term to solve for not only today's but tomorrow's problems, producing a technology roadmap that will allow every seller, anywhere in the world, to benefit from using FBA
Responsibilities:
This Software Development Manager role is pivotal to delivering an exceptional experience for FBA customers and sellers worldwide. This leader will manage a team that develops and maintains highly scalable, highly available web services and systems at the heart of our technology offerings. These services support the FBA business globally, through rapidly evolving and complex demands, dependencies on international development teams, in a high-9's availability environment.
This leader will:
1. Work with senior leaders in FBA to define the product strategy and roadmap
2. Lead high-quality execution of software products against project plans and delivery commitments; architect and develop the best technical designs for reliability and scalability
3. Build and develop a high performance software development organization by hiring, mentoring and growing a best-in-class team
4. Own all operational metrics and support
5. Work directly with dev teams in Toronto, Beijing, Bangalore, Hyderabad and across the globe on shared projects and dependent deliverables
Ideal candidates profile:
1. Demonstrated leadership experience with software engineers in an Agile/Scrum environment,
2. A track record of and vision for operational support, mechanisms for measuring, and goals for improvement
3. Understanding of system architecture and OO Design plus experience with large, service-oriented, distributed and online transactional systems, AWS, Linux/Unix systems, and SQL and No SQL data stores
4. Technical understanding of tradeoffs imposed by creating distributed, partitioned systems that can be scaled horizontally
5. Technical credibility with both partner-stakeholders (business, product/program etc.) and world-class software engineers
6. The ability to influence technical and non-technical audiences including those at the senior leadership levels
Basic Qualifications
- 3+ years of engineering team management experience
- 7+ years of working directly within engineering teams experience
- 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience
- Experience partnering with product or program management teams
Preferred Qualifications
- Proven track record of building and managing high performing engineering teams.
- Strong business and technical vision.
- Ability to handle multiple competing priorities in a fast-paced environment.
- Previous demonstrated project management success on high-volume complex projects.
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