Customer Service Rep

1 month ago


india Elevating Solutions LLC Full time
Job Description

This is a remote position.

• Respond to incoming calls from customers in a professional and efficient manner.
• Mitigate customer escalations through effective decision-making and problem-solving skills.
• Leverage multiple systems and tools to handle customer contacts effectively.
• Simultaneously handle multiple tasks including contact handling and data processing.
• Passion for working within a group environment that delivers exceptional customer experiences.
• Demonstrated customer service skills, preferably in a retail and/or contact center environment.
• Effective decision-making, problem-solving, and follow-up skills.
• Excellent verbal and written business communication skills.
• Ability to multi-task in a fast-paced environment and handle shifting priorities.
• Strong attention to detail.
• Intermediate computer skills, including proficiency in Windows navigation and MS Office.
Requirements
  • Energy and enthusiasm
  • Strong communication skills
  • Basic computer/ data entry skills
  • Willingness to learn

Benefits N/A
Requirements
Energy and enthusiasm Strong communication skills Basic computer/ data entry skills Willingness to learn

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