Customer Service Specialist

3 days ago


india Wildfire Virtual Services, LLC Full time
Job Description

This is a remote contract role for a Customer Service Specialist. The Customer Service Specialist will provide excellent customer service by answering product and service questions, taking orders, troubleshooting and resolving customer complaints, and performing other customer service functions. The Customer Service Specialist will also maintain customer records and ensure customer satisfaction. There are no health benefits offered and it a contract position (1099).


*****You must reside inside the Continental United States******


Please complete this application for consideration for the openings:
  

Experience in customer service or related field preferred

 

Excellent verbal and written communication skills in English, bilingual a plus

 

Good problem-solving skills and ability to think critically and creatively in handling customers issues

 

Ability to multitask, prioritize and manage time effectively

 

Ability to work independently and as part of a team

 

Experience with Microsoft Office and familiarity with customer service software, preferred

 
Must have a PC with Windows 10 or 11...**Chromebook, I-pad, Mac computers are NOT compatible**


Must have high speed internet (hardwired only, not Wi-Fi)
Must have a dedicated phone line without voice mail.
High school diploma or higher preferred
Benefits
  • Excellent support team
  • Set own schedule
  • Be your own boss
  • Valuable time with family
  • Competitive hourly wage.
  • Work from the comfort of your home.
  •  Flexible schedule.

Requirements
Must have a PC with Windows 10 or 11 Must be excellent at speaking and writing in English Bi-Lingual a plus Must have high speed internet (hardwired only, not WiFi) Must have a dedicated phone line without voice mail. **Chromebook, I-pad, Mac computers are NOT compatible**

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