Operations Executive(Post Sales)
2 weeks ago
Responsibilities
: Welcome call to be done as per SOP Solve customers’ post-sales queries Maintain customer progress data & follow-up data Enter customer payment details in the software Follow up for disbursement/payment with customer/bank Collection and Documentation-Documents such as Welcome letters, Demand Letters, Allotment letters, Reminders, Cost sheets, Receipts, MOFA, Agreements Etc. Follow up for payment through Reminder letters, Verbal communication, and Emails Facilitate in timely execution and Registration process Facilitate handing over possession of the flat to the buyers and the necessary documentation Carrying out the process for society formation and handover in coordination with the liaisoning department Cross-check the sales deed agreement before registration. Prepare debtors reconciliation Interest calculation for delayed payments and collection from customer Responsible for all the consumer touchpoints, from the time of sale to the handover of the residence, for the project(s) assigned Ensuring quality of customer interactions through monitoring of relevant matrix
Candidates Profile :
Good English Communication Go-getter Attitude. Self-Motivated Entrepreneurial Attitude Presentable Good Co-ordination and convincing skill
Key Skills :
Backend Operation
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