Engineer - Application Support

2 weeks ago

pune, India Circana Full time

Engineer - Application Support

Let’s be unstoppable together

Circana (formerly IRI and NPD) is the leading advisor on the complexity of consumer behavior. Through unparalleled technology, advanced analytics, cross-industry data, and deep expertise, we provide clarity that helps almost 7,000 of the world’s leading brands and retailers take action and unlock business growth. We understand more about the complete consumer, the complete store, and the complete wallet so our clients can go beyond the data to apply insights, ignite innovation, meet consumer demand, and outpace the competition.

At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We have a global commitment to diversity,equity,and inclusion as we believe in the undeniable strength that diversity brings to our business, employees, clients, and communities (with us you can always bring your full self to work). Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Learn more at

Primary and must have skills -

1 to years “hands on” application support experience (preferably an BI application) with three tier architecture Good analyzing skills to validate the application logs, Good scripting experience on shell, perl and Python Good in SQL and JAVA programing knowledge Good experience on middle ware technologies Excellent problem-solving skills and attitude for self-learning newer applications Willingness to work in shifts. Good oral and written communication skills Ability to work with platform engineering teams on client issues tracking and resolution. Pro-active identification of ‘problem cases’ and engagement with Engineering on improvements and fix.

Good to have

Experience with Installation, configuration, administration and troubleshooting issues with WebSphere/WebLogic/JBoss Application and web Servers. Experience with installation, migration, deployment of Enterprise Applications using WebSphere/WebLogic/JBOSS Application Server and Tomcat Application and web Servers. Experience with any industry leading Application or BI tool on WebSphere/WebLogic/JBOSS for at least 2 year in Production environment in Cloud environment Experience with understanding and debugging of WEB/JAVA applications, different logging, dealing with performance issues, development and QA support, migration support. Ability to configure Clusters, JMS, Virtual Hosts, JDBC, auto-deployment, session replication, URL redirections, Re-write rules, etc. Good analyzing skills to validate the application logs, Good experience on Thread dumps Good in SQL and JAVA programing knowledge Basic knowledge of network infrastructure for , TCP/IP, DNS, firewall, router, load balancer etc. Adherence to the support processes and best practices and SLA requirements Knowledge of Windows/Linux OS and Active directory (AD)/LDAP. Basic Knowledge of infrastructure Monitoring (Nagios preferred)

Circana Behaviors

As well as the technical skills, experience and attributes that are required for the role, our shared behaviors sit at the core of our organization. Therefore, we always look for people who can continuously champion these behaviors throughout the business within their day-to-day role:

Stay Curious: Being hungry to learn and grow, always asking the big questions Seek Clarity: Embracing complexity to create clarity and inspire action Own the Outcome: Being accountable for decisions and taking ownership of our choices Center on the Client: Relentlessly adding value for our customers Be a Challenger: Never complacent, always striving for continuous improvement Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect and integrity Commit to each other: Contributing to making Circana a great place to work for everyone

Location

This position can be located in the following area(s): Pune/Bangalore

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