Field Services Engineer

4 days ago

Mumbai, India SS&C Technologies Holdings Full time

Job Description Get To Know Us: As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. Why You Will Love It Here Flexibility: Hybrid Work Model and Business Casual Dress Code, including jeans Your Future: Provident Fund Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays Your Wellbeing: Mediclaim, Term Life Insurance, Accidental Coverage, Employee Assistance Program, Parental Leave Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity Training: Hands-On, Team-Customized, including SS&C University Extra Perks: Diwali voucher, Monthly remunerated RnR program What You Will Get to Do: Provide technical support for desktops, laptops, AV/VC systems, and network-connected devices Assist with installation, maintenance, and troubleshooting of IT hardware and video conferencing setups Support inventory tracking, stock level updates, and procurement coordination for Airoli site Maintain service documentation and contribute to reporting dashboards Liaise with vendors and internal teams to resolve technical issues Participate in onboarding and training of new hires Contribute to support operating procedure updates and continuous improvement initiatives Ensure compliance with EH&S protocols and site-specific standards What You Will Bring: Diploma or Bachelor’s in Electronics, IT, or related technical field 3–5 years’ experience in field services or desktop support Familiarity with AV/VC systems (Cisco, Poly, Zoom Rooms), networking, and structured cabling Basic understanding of inventory systems and asset lifecycle processes Strong communication and teamwork skills Fluent in English and Hindi; able to communicate with technical and non-technical audiences Willingness to travel across nearby sites as required

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