Information Technology Project Manager

2 weeks ago

uttar pradesh, India Savanna HR Full time
● Strategic Leadership:
○ Develop and execute the technology strategy in alignment with Company’s overall
business goals.
○ Provide leadership and direction for all aspects of the company’s technology
infrastructure, software development, tech platforms and IT operations.
○ Advise the executive team on emerging technology trends and their potential
impact on the business.
​
● Technology Operations:
○ Oversee the day-to-day operations of the IT department, ensuring reliable,
efficient, and secure technology services.
○ Manage the design, development, and maintenance of the company’s digital
platforms, including websites, learning management systems (LMS), and internal
software tools.
○ Ensure the optimal performance and integration of key business systems such as
Ozonetel, LeadSquared, LMS, and other critical applications.
○ Implement and manage disaster recovery, data protection, and cybersecurity
measures to safeguard company assets.
​
● System Management:
○ Oversee the administration, maintenance, and enhancement of company
systems like Ozonetel (contact center software), LeadSquared (CRM and
marketing automation), LMS, and other essential technology platforms.
○ Ensure these systems are fully integrated with other business processes and that
they meet the organization’s operational requirements.
​
○ Regularly review system performance and implement updates or improvements
to maximize efficiency and user experience.
​
● Project Management:
○ Lead technology projects from concept to completion, ensuring they are
delivered on time, within scope, and within budget.
○ Collaborate with other departments to understand their technology needs and
provide effective solutions.
○ Prioritize and manage multiple technology projects and initiatives to meet
organizational deadlines.
​
● Team Leadership:
○ Build, mentor, and lead a high-performing technology team, fostering a culture of
innovation, collaboration, and continuous learning.
○ Set clear performance goals for the technology team and conduct regular
performance evaluations.
○ Facilitate professional development opportunities for team members to enhance
their skills and career growth.
​
● Innovation and Development:
○ Drive innovation within the organization by exploring new technologies and
methodologies that can enhance Company’s offerings.
○ Lead the development of new digital products and services that support the
company’s educational mission.
○ Collaborate with academic and business leaders to integrate technology into
educational programs and operations.
​
● Vendor and Budget Management:
○ Manage relationships with technology vendors, negotiating contracts, and
ensuring the delivery of quality services.
○ Develop and manage the technology budget, ensuring cost-effective use of
resources.
○ Evaluate and recommend technology investments that will drive business growth
and efficiency.
​
● Compliance and Risk Management:
○ Ensure that all technology systems comply with relevant laws, regulations, and
industry standards.
○ Manage technology-related risks, including data privacy and security, and ensure
mitigation strategies are in place.
○ Maintain documentation of IT policies, procedures, and standards.
​
Qualifications:
● Education:
○ Bachelor’s degree in Computer Science, Information Technology, or a related
field (Master’s degree preferred).
​
● Experience:
​
○ Minimum of 10 years of experience in technology management, with at least 5
years in a senior leadership role.
○ Proven track record of leading technology transformations and driving digital
innovation in an organization.
○ Experience in managing critical business systems like Ozonetel, LeadSquared,
LMS, and others.
○ Experience in the education sector or a similar industry is a plus.
​
● Skills and Competencies:
○ Strong strategic thinking and problem-solving skills.
○ Excellent leadership and team management abilities.
○ In-depth knowledge of IT infrastructure, software development, system
integration, and cybersecurity.
○ Strong project management skills, with the ability to manage multiple initiatives
simultaneously.
○ Excellent communication and interpersonal skills, with the ability to collaborate
across departments.
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