EUCS_TOOLS_SCCM_Kolkata

1 month ago


Kolkata, India Tata Consultancy Services Full time

Greetings from TCS

TCS Hiring for EUCS_TOOLS_SCCM

Job Location: Kolkata

Experience Range: 4-10 Years

Job Description :

End User support, End user Computing, desktop admin, desktop support

  • At least 4 years of previous IT End User Support
  • Proficient in English communication and should have experience supporting end users remotely through remote connecting tool
  • Should have expertise in Windows, Macbooks and associate’s tools
  • Responsible to provide remote support to all desktop infrastructure relates requests or incidents for users remotely
  • Work experience in ITSM ticketing tool like Cherwell, tracking and closure
  • Incident Management experience – Managing incidents including business expectations and communication, should have experience in Major Incident Call handling
  • Should have knowledge on Active Directory, should be able to manage ID creation, ID management, Password reset
  • Exposure in remote connecting tool , Application packaging
  • L2 Level Desktop Troubleshooting Experience on Hardware and Software
  • Strong knowledge of Microsoft based operating systems (Windows 10, 11)
  • Microsoft based Office 365 applications , Macbooks
  • Experience with using and troubleshooting Outlook within a network environment (permissions, calendar sharing, delegation)
  • Look out for areas of improvement to help enhance user experience from desktop support perspective.



  • Kolkata, India Tata Consultancy Services Full time

    Greetings from TCS!!!!!!!TCS Hiring for EUCS_TOOLS_SCCMJob Location: KolkataExperience Range: 4-10 YearsJob Description :End User support, End user Computing, desktop admin, desktop supportAt least 4 years of previous IT End User Support Proficient in English communication and should have experience supporting end users remotely through remote connecting...


  • Kolkata, India Tata Consultancy Services Full time

    Greetings from TCS!!!!!!!TCS Hiring for EUCS_TOOLS_SCCMJob Location: KolkataExperience Range: 4-10 YearsJob Description :End User support, End user Computing, desktop admin, desktop supportAt least 4 years of previous IT End User Support Proficient in English communication and should have experience supporting end users remotely through remote connecting...


  • Kolkata, India Tata Consultancy Services Full time

    Greetings from TCS!!!!!!!TCS Hiring for EUCS_TOOLS_SCCMJob Location: KolkataExperience Range: 4-10 YearsJob Description :End User support, End user Computing, desktop admin, desktop supportAt least 4 years of previous IT End User SupportProficient in English communication and should have experience supporting end users remotely through remote connecting...


  • kolkata, India Tata Consultancy Services Full time

    Greetings from TCS!!!!!!!TCS Hiring for EUCS_TOOLS_SCCMJob Location: KolkataExperience Range: 4-10 YearsJob Description :End User support, End user Computing, desktop admin, desktop supportAt least 4 years of previous IT End User Support Proficient in English communication and should have experience supporting end users remotely through remote connecting...


  • Kolkata, India Tata Consultancy Services Full time

    Greetings from TCS!!!!!!!TCS Hiring for EUCS_TOOLS_SCCMJob Location: KolkataExperience Range: 4-10 YearsJob Description :End User support, End user Computing, desktop admin, desktop supportAt least 4 years of previous IT End User SupportProficient in English communication and should have experience supporting end users remotely through remote connecting...


  • kolkata, India Tata Consultancy Services Full time

    Greetings from TCS!!!!!!! TCS Hiring for EUCS_TOOLS_SCCM Job Location: Kolkata Experience Range: 4-10 Years Job Description : End User support, End user Computing, desktop admin, desktop support At least 4 years of previous IT End User Support Proficient in English communication and should have experience supporting end users remotely through remote...