
Customer Service Representative
3 weeks ago
We are hiring candidates for our International Voice Process to support UK-based clients. This is a voice-based customer support role that requires excellent communication skills, a problem-solving attitude, and a willingness to work in night shifts.
Responsibilities:
- Handle UK-based customer queries via voice support
- Provide timely and accurate resolutions
- Maintain customer satisfaction with a professional and courteous approach
- Log all interactions and update internal systems as per standard process
- Work collaboratively with internal teams to ensure issues are resolved quickly
Requirements:
- Minimum Qualification: 12th Pass
- Experience: Both freshers and experienced candidates are welcome
- Skills:
- Excellent verbal and written communication in English
- Comfortable working night shifts and rotational week-offs
- Basic computer knowledge and good typing speed
- Positive attitude and customer-first mindset
Salary Structure:
- Freshers: ₹24,000 CTC (₹21,000 in-hand)
- Experienced: ₹28,000 in-hand + performance-based incentives
Perks:
- Free cab facility – Pick-up and Drop (both ways)
- Immediate joiners are highly preferred
Work Mode: Work from Office
Location: Bommanahalli, Bangalore
Shift: Night Shift only (UK process)
Job Type: Full-time
Pay: ₹21, ₹28,000.00 per month
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