Customer Service Representative

3 weeks ago


Bommanahalli Hosur Road, India TECHNOBOTS INFOTECH PRIVATE LIMITED Full time

We are hiring candidates for our International Voice Process to support UK-based clients. This is a voice-based customer support role that requires excellent communication skills, a problem-solving attitude, and a willingness to work in night shifts.

Responsibilities:

  • Handle UK-based customer queries via voice support
  • Provide timely and accurate resolutions
  • Maintain customer satisfaction with a professional and courteous approach
  • Log all interactions and update internal systems as per standard process
  • Work collaboratively with internal teams to ensure issues are resolved quickly

Requirements:

  • Minimum Qualification: 12th Pass
  • Experience: Both freshers and experienced candidates are welcome
  • Skills:
  • Excellent verbal and written communication in English
  • Comfortable working night shifts and rotational week-offs
  • Basic computer knowledge and good typing speed
  • Positive attitude and customer-first mindset

Salary Structure:

  • Freshers: ₹24,000 CTC (₹21,000 in-hand)
  • Experienced: ₹28,000 in-hand + performance-based incentives

Perks:

  • Free cab facility – Pick-up and Drop (both ways)
  • Immediate joiners are highly preferred

Work Mode: Work from Office

Location: Bommanahalli, Bangalore

Shift: Night Shift only (UK process)

Job Type: Full-time

Pay: ₹21, ₹28,000.00 per month



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