Senior Principal Consultant

4 days ago

bangalore, India Three Across Full time
Senior Principal Consultant – Service Now Architect
In this role, you will provide technical leadership to the team & work closely with client enterprise architecture team and client ServiceNow Teams
Responsibilities
· Provides technical leadership to the team
· Creates and maintains a detailed view of the existing architecture
· Designs and collaborates with Business Process Analysts and Developers in the creation of a High-Level Solution Design Document.
· Defines and communicates, at an architectural and design level, technical solutions aligned with business problems and systems architecture.
· Ensures technical governance process and policies are being adhered to.
· Provides architectural controls to ensure the correct technical solutions are used when delivering business solutions.
· Creates and maintains a detailed view of integrations
· Creates and maintains a Technical Implementation Roadmap.
· Resolves technical escalations, including responding to defects
· Participates in process workshops
· Works closely with client enterprise architecture team and client ServiceNow Teams
· Periodically Reviews Configuration to ensure Platform health
· Assesses instance health (performance, manageability, usability, scalability, upgradability, and security) by conducting ServiceNow Health Scan
· Reviews design and code per sprint to ensure quality
· Provides hands on assistance with the detailed design and implementation approach of selected projects.
· Ensures design is within the boundaries of Licensed modules else communicates changes in license to the client.
· Maintains expert knowledge of the ServiceNow platform, products, capabilities, and ecosystem.
· Assists in migrating configuration across instances
· Support COE in continuous development of training paths for professional advancement.
· Contribute to ongoing definition of best development and solution practices.
· Lead training workshops as means to spread experiences gained across the practice.
Qualifications we seek in you
Minimum Qualifications
· Certified System Administrator (CSA) plus one Mainline certification (CSM / HRSD/ITSM/GRC etc.)
· Excellent communication Skills for client facing roles.
· Hands on Experience on Projects
· IT Graduate
Preferred Qualifications/ Skills
· B.Tech / MCA / M.Tech / BSc (Computer) / B.E.

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