Sodexo | Director Site Operations

4 days ago

Thane, India Sodexo Full time
#SodexoIndia #JobAlert #WeAreHiring #BePartOfSomethingGreater #Belong #Act #Thrive #GreatPlaceToWorkCertifiedAt Sodexo, we provide a bouquet of 100+ service offerings to varied clientele — corporates, healthcare organizations, manufacturing locations, educational institutes and in remote environments. Our solutions range across food & catering, facilities management, technical services, workplace experience and energy management. We harbour an inclusive, diverse, fair, equal, and positive work environment to improve the quality of life of those we serve, everyday.

Our employees are our greatest asset and personify our values of Service Spirit, Team Spirit and Spirit of Progress. Our employees believe that working with Sodexo is more than a job; it’s a chance to be part of something greater because we believe our everyday actions have a big impact. You belong to a company that allows you to act with purpose and thrive in your own way. Sodexo India has also been accredited with the Great Place To Work® certification

Do visit the following link ( to read through more about us and what our employees have to say about us.Here’s an opportunity to be a part of an organization which is fuelled with the brand purpose of creating a better everyday for everyone to build a better life for all. Please click on the link below to view the Job Description and understand the application process.

Position Title:

Site Director OperationReports To:

Segment DirectorLocation:

Ahmedabad (Shatigram)

Role Description:Ensuring smooth operations at assigned site

Key ResponsibilitiesFood Operations− Ensure that all the service deliveries are carried out as per the terms and conditions agreed upon with the client− Initiate development of new menus, upgrade old menus and special event menus− Develop new ideas for promotions, festivals and other special events− Ensure that safety and hygiene policy is strictly followed at site− Carry out operational audits to check for confirmation to laid down processes and policies

Organic Growth and Profitability− Sustain and build the profitability of site through timely analysis of reports and provide solutions to counter any discrepancies− Apprise the management of any serious reversal or threat to the operations on time− Meet the sales and profit targets of site

Debtors Management− Ensure that the data required for the raising of invoices is sent to the accounts department on time− Strictly enforce timely collection of the invoiced amounts from the client as per the agreed terms and conditions− Keep track of invoice in site

Manpower Management and Training− Promote a healthy and teamwork oriented atmosphere in site− Prepare a manpower budget as per the growth in the operations− Identify the training needs of his team and assist in the development of modules to address the same− Ensure that site is at their optimum staff strength− Ensure that all the HR processes and staff welfare activities are implemented and carried out in site

Communication and Client Retention− Stay in close communication with the client for all issues regarding services, additional business, new initiatives and hygiene and prepare documents of the same− Ensure that the branding policy is rolled out and followed as per the specifications− Ensure 100% client retention− Timely addressal of all issues with pertaining to the client and the operations

Cost Management− Coordinate with the Purchase department to understand and forecast the cost trends and revisions− Develop suitable operational strategies to address increase in costs− Analyze the operational cost centers and provide solutions to increase the efficiencies in site

Legal Compliances− Co-ordinate with the HR, SEQ and Legal departments to ensure that all the legal compliances are met with and a copy of the same is maintained at siteSystems Implementation and Process Management− Ensure that all the systems and processes are implemented and followed as per the company policy− Responsible for following up on the effectiveness of each process and provide details on alterations to be made to the same

Safety, Environment & Quality (SEQ)− Co-ordinate with the SEQ team to implement the policy and process− Ensure that all incidents pertaining to SEQ are reported to the concerned teams on time− Timely communication of all possible on site SEQ hazards to the concerned department

Contract Renegotiation and Rate Renewal− Responsible for the timely renegotiation of the existing contracts along with rate renewals− Ensure that all the sites in the state are operating with valid and up-to-date agreements

Qualifications:Graduate / Masters with 12 years + experience in managing food, housekeeping and engineering experience.Added advantage for candidates from facility operations experience from education site.

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